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My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 537 reviews
![](https://cdn-user.dealerrater.com/images/lotshot/b3e8cf37-670e-4fc3-875e-d37dbd6286dd-th.jpg)
Brad was amazing he found me my dream car and it was. Amazin My experience with Brad was amazing...he was so helpful and honest...he was what every used car dealer should be!!! I will definitely be back to seeBr My experience with Brad was amazing...he was so helpful and honest...he was what every used car dealer should be!!! I will definitely be back to seeBrad when it's time for my next car...I even gave my best friend his card!!😁 More
Disappointed Within 1 week of purchase we found out the rear backup sensors did not work and not covered. Spent $15000.00 on that car not happy. Within 1 week of purchase we found out the rear backup sensors did not work and not covered. Spent $15000.00 on that car not happy. More
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Dan Is The Man DAN is the Man everyone was helpful and honest and Dan went above and beyond for me and my husband we appreciate you guys so much we are Happy Custom DAN is the Man everyone was helpful and honest and Dan went above and beyond for me and my husband we appreciate you guys so much we are Happy Customers More
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Enjoyable and refreshing After being taken advantage of by another local dealer who sold us a truck that had been totaled by an insurance company at full retail value with out After being taken advantage of by another local dealer who sold us a truck that had been totaled by an insurance company at full retail value with out giving us a carfax report which put us in a negative equity as soon as we sign the paperwork. They saved us from a very bad situation. My husband is a disabled veteran and Michelle and her boss worked to get us out of this very bad situation. You guys are wonderful and saved our hides. Thank you for everything you did to help get us out of that bad deal More
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Great people Super great people. Worked really hard to put us in a car. Was super nice and a great place to car for a car thanks my auto Super great people. Worked really hard to put us in a car. Was super nice and a great place to car for a car thanks my auto More
![](https://cdn-user.dealerrater.com/images/lotshot/f8f5ec3c-5c9b-42a1-85b5-cf64d6da0fd7-th.jpg)
Easy peasy!! Michele made the whole process quick and simple. She made sure I was informed every step of the way and that I was satisfied with my purchase afterwar Michele made the whole process quick and simple. She made sure I was informed every step of the way and that I was satisfied with my purchase afterward. I appreciated her sense of humor and flexibility in staying past her scheduled hours. I also want to say that I felt well-attended to with Gail in Finance and Dan in management. The three of them were quite literally the Dream Team. Thank you, My Certified Used Cars for getting me such a good deal and for making me feel like a part of the family! More
Nice purchasing experience, even if I surprised the manager. Overall it was a nice and smooth experience in purchasing. Really wasn't a push or hassle from Michele Herrera. She even stayed after her scheduled Overall it was a nice and smooth experience in purchasing. Really wasn't a push or hassle from Michele Herrera. She even stayed after her scheduled time to be there so I could continue working with her during my purchase. Their offering of the warranty was a touch much, but other than that, a good experience that I have recommended to others. More
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Go see Michele! Wow! Great service! We love the new car and Michelle and the crew went above and beyond to make sure all went smoothly and we left super excited! Wow! Great service! We love the new car and Michelle and the crew went above and beyond to make sure all went smoothly and we left super excited! We’ll definitely be back! Thanks!. More
![](https://cdn-user.dealerrater.com/images/lotshot/7a11f957-4ba3-42a2-8e9e-7079051d15c4-th.jpg)
Pleasant experience! Friendly service. Michelle was helpful and we are happy with our new car. We recommend this dealership to anyone looking for a positive experience. Th Friendly service. Michelle was helpful and we are happy with our new car. We recommend this dealership to anyone looking for a positive experience. Thank you! More
![](https://cdn-user.dealerrater.com/images/lotshot/1ee35d4f-86c2-4e5d-8caf-5effa691298e-th.jpg)
Michele is the shiznitttt Michele made everything so easy. She did not push any vehicle on the lot to us. We told her what we wanted in a vehicle and she made suggestions. I wi Michele made everything so easy. She did not push any vehicle on the lot to us. We told her what we wanted in a vehicle and she made suggestions. I will be back for our next vehicle purchase. The down to earth great atmosphere made our decision easier. This is the least nervous I have ever made in a major purchase. Brandon is amazing at explaining everything loan related as well. More