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My Certified Used Cars

Muskegon, MI

4.8
539 Reviews
My Auto Import Preowned Center in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 705-9130.
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3692 Airline Rd

Muskegon, MI

49444

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Showing 539 reviews

December 14, 2019

Quick, easy and honest Dan was very upfront about the vehicle that we were looking at. Michele was fantastic to work with. She made the entire experience so fun and relaxing More

by tabithaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Daniel Knott
Dec 18, 2019 -

My Certified Used Cars responded

Thank you for taking the time to rate our dealership and for sharing your experience with everyone!

December 14, 2019

Wonderful Dealership! Dan, Gail, and Brad were fantastic to work with. They went above and beyond for us. We would highly recommend them to anyone looking for vehicle! More

by Jason V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Gail Donato, Daniel Knott
Dec 18, 2019 -

My Certified Used Cars responded

Thank you for the great review! We are very happy to hear that you had a positive experience!

December 12, 2019

Brad was amazing he found me my dream car and it was. Amazin My experience with Brad was amazing...he was so helpful and honest...he was what every used car dealer should be!!! I will definitely be back to seeBr More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Gail Donato, Daniel Knott
Dec 13, 2019 -

My Certified Used Cars responded

We can not thank you enough for giving Brad the opportunity to earn your business and for taking the time to share your experience with everyone! Enjoy your new ride!

December 09, 2019

Disappointed Within 1 week of purchase we found out the rear backup sensors did not work and not covered. Spent $15000.00 on that car not happy. More

by SSKIDOO94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Wiedenhoeft, Brad Demarest
Dec 13, 2019 -

My Certified Used Cars responded

I am sorry to hear that you feel you received a less than exceptional buying experience! I have spoken with our Sales Manager Dan Knott and he would like to speak with you regarding your issues. Please reach out to Dan at your convenience at 231.799.2886.

December 06, 2019

Dan Is The Man DAN is the Man everyone was helpful and honest and Dan went above and beyond for me and my husband we appreciate you guys so much we are Happy Custom More

by Bigtruckmama93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kaffenberger, Gail Donato, Colin Irwin, Daniel Knott
Dec 06, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 21, 2019

Enjoyable and refreshing After being taken advantage of by another local dealer who sold us a truck that had been totaled by an insurance company at full retail value with out More

by Mj Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera
Nov 26, 2019 -

My Certified Used Cars responded

Thank you for trusting us with your business and for sharing your experience with everyone. We are very glad to hear that they were able to help you out with your situation!

November 20, 2019

Great people Super great people. Worked really hard to put us in a car. Was super nice and a great place to car for a car thanks my auto More

by jaydens42809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Demarest
Nov 21, 2019 -

My Certified Used Cars responded

Thank you for sharing your experience with everyone! Enjoy your new ride!

November 18, 2019

Easy peasy!! Michele made the whole process quick and simple. She made sure I was informed every step of the way and that I was satisfied with my purchase afterwar More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Gail Donato, Daniel Knott
Nov 21, 2019 -

My Certified Used Cars responded

Thank you for taking the time to share your experience with everyone and for giving Michele the opportunity to earn your business!

November 18, 2019

Nice purchasing experience, even if I surprised the manager. Overall it was a nice and smooth experience in purchasing. Really wasn't a push or hassle from Michele Herrera. She even stayed after her scheduled More

by murry0
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera
Nov 21, 2019 -

My Certified Used Cars responded

Thank you for taking the time to share your experience with everyone and for giving Michele the opportunity to earn your business!

November 14, 2019

Go see Michele! Wow! Great service! We love the new car and Michelle and the crew went above and beyond to make sure all went smoothly and we left super excited! More

by Chrissy Tyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Gail Donato, Daniel Knott
Nov 15, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

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