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My Certified Used Cars

Muskegon, MI

4.8
535 Reviews
My Auto Import Preowned Center in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 705-9130.
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3692 Airline Rd

Muskegon, MI

49444

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Showing 535 reviews

December 28, 2019

Brad is a honest and kind salesman. The kind of person you just love. Integrity says more than anything else. Brad comes with that. Great. More

by jmwgee001
Recommend Dealer
Yes
Employees Worked With
Brandon, Brad Demarest, Daniel Knott
Dec 30, 2019 -

My Certified Used Cars responded

Thank you for the great review and for taking the time to share your experience with everyone!

December 28, 2019

Happy costumer Got a great deal on a newer car and the staff was very helpful. We're able to get me a better warranty and a price that works for me. More

by Jason t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Irwin
Dec 30, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

December 22, 2019

Excellent customer service As someone who has always been leery of working with a dealership for a new vehicle, I was very surprised how thorough My Certified Used Cars was with More

by RCadle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski, Brad Demarest
Dec 26, 2019 -

My Certified Used Cars responded

Thank you so much for the support and taking the time to share your experience with everyone!

December 20, 2019

Colin was great to deal with, he's not your usual pushy used car sales person. He was just simply friendly and helpful, exactly what you want. More

by HiToneUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Irwin
Dec 26, 2019 -

My Certified Used Cars responded

Colin is one of the best and we are luck to have him on our team!

December 19, 2019

Best car purchasing experience! I couldn’t have asked for a better experience. From the initial contact after viewing on the website, to meeting Michele Herrera my sales person, to d More

by cr8ed2bhis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera
Dec 26, 2019 -

My Certified Used Cars responded

Thank you for giving us the opportunity to earn your business!

December 19, 2019

Fabulous experience at My auto group Michele Herrera and Daniel Knott both were awesome from the time I walked in til the time I drove off the lot in my new car!!!! The workers there are More

by Sequoiabarmstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Daniel Knott
Dec 26, 2019 -

My Certified Used Cars responded

Thank you for the support! Enjoy your new car!

December 14, 2019

Quick, easy and honest Dan was very upfront about the vehicle that we were looking at. Michele was fantastic to work with. She made the entire experience so fun and relaxing More

by tabithaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Herrera, Daniel Knott
Dec 18, 2019 -

My Certified Used Cars responded

Thank you for taking the time to rate our dealership and for sharing your experience with everyone!

December 14, 2019

Wonderful Dealership! Dan, Gail, and Brad were fantastic to work with. They went above and beyond for us. We would highly recommend them to anyone looking for vehicle! More

by Jason V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Gail Donato, Daniel Knott
Dec 18, 2019 -

My Certified Used Cars responded

Thank you for the great review! We are very happy to hear that you had a positive experience!

December 12, 2019

Brad was amazing he found me my dream car and it was. Amazin My experience with Brad was amazing...he was so helpful and honest...he was what every used car dealer should be!!! I will definitely be back to seeBr More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Gail Donato, Daniel Knott
Dec 13, 2019 -

My Certified Used Cars responded

We can not thank you enough for giving Brad the opportunity to earn your business and for taking the time to share your experience with everyone! Enjoy your new ride!

December 09, 2019

Disappointed Within 1 week of purchase we found out the rear backup sensors did not work and not covered. Spent $15000.00 on that car not happy. More

by SSKIDOO94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Wiedenhoeft, Brad Demarest
Dec 13, 2019 -

My Certified Used Cars responded

I am sorry to hear that you feel you received a less than exceptional buying experience! I have spoken with our Sales Manager Dan Knott and he would like to speak with you regarding your issues. Please reach out to Dan at your convenience at 231.799.2886.

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