
My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 539 reviews

Michelle and everyone else at My Certified were great! Answered all our questions and were straight forward, not pushy. They worked hard to earn our business. Answered all our questions and were straight forward, not pushy. They worked hard to earn our business. More
My Certified Used Cars has staff that are friendly, helpful, and customer focused. The sales team did not seem pushy and answered our questions. We appreciate the experience of buying a used vehicle fr helpful, and customer focused. The sales team did not seem pushy and answered our questions. We appreciate the experience of buying a used vehicle from them, and the service side of the business did great work too. More

Buyets great friend They just met me. They asked what I wanted. They presented me a Car and asked if I was intetested and they made it posible. That is all I could hav They just met me. They asked what I wanted. They presented me a Car and asked if I was intetested and they made it posible. That is all I could have asked for. THANKS. More

Very Helpful upfront and honest guys Brad was a real pleasure to do business with and it was refreshing to talk with a car dealership where they weren’t swarming you like bees to honey!! Brad was a real pleasure to do business with and it was refreshing to talk with a car dealership where they weren’t swarming you like bees to honey!! More
Brad is a honest and kind salesman. The kind of person you just love. Integrity says more than anything else. Brad comes with that. Great. you just love. Integrity says more than anything else. Brad comes with that. Great. More

Happy costumer Got a great deal on a newer car and the staff was very helpful. We're able to get me a better warranty and a price that works for me. Got a great deal on a newer car and the staff was very helpful. We're able to get me a better warranty and a price that works for me. More

Excellent customer service As someone who has always been leery of working with a dealership for a new vehicle, I was very surprised how thorough My Certified Used Cars was with As someone who has always been leery of working with a dealership for a new vehicle, I was very surprised how thorough My Certified Used Cars was with explaining everything. They made sure there were no questions unanswered. Took the time to explain the process and what to expect. Went above and beyond to get us the lowest rate possible. And worked with us when it came to getting our down payment in. 10 out of 10 would recommend this dealership. Brad was great. Very easy to talk to. And made sure I got the truck I wanted. Keep up the good work guys! More
Colin was great to deal with, he's not your usual pushy used car sales person. He was just simply friendly and helpful, exactly what you want. to deal with, he's not your usual pushy used car sales person. He was just simply friendly and helpful, exactly what you want. More

Best car purchasing experience! I couldn’t have asked for a better experience. From the initial contact after viewing on the website, to meeting Michele Herrera my sales person, to d I couldn’t have asked for a better experience. From the initial contact after viewing on the website, to meeting Michele Herrera my sales person, to driving my new vehicle out. Not one complaint. Honest and easy to work with... More

Fabulous experience at My auto group Michele Herrera and Daniel Knott both were awesome from the time I walked in til the time I drove off the lot in my new car!!!! The workers there are Michele Herrera and Daniel Knott both were awesome from the time I walked in til the time I drove off the lot in my new car!!!! The workers there are very polite, friendly and shows they are there to help you rather then just sell you a car and I love that. I’d recommend them to everyone thanks again for getting me together I love me car More