My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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I had Great service, and a great bunch of guys to deal with! I would recommend this place to anyone looking for a used car. with! I would recommend this place to anyone looking for a used car. More
I had a good experience with my salesman Colin, very excited about my 2016 Ram! I did find a few minor issues with my truck after purchase (cracked mirror, water stained roof) however I did have a good excited about my 2016 Ram! I did find a few minor issues with my truck after purchase (cracked mirror, water stained roof) however I did have a good sales experience with Colin he is a very straight forward and nice salesman. More
Ill say this from the very first inquiry , paper work and my drive home in my newer truck. The customer service sales, finance, and auto services all was worth my recommendation. my drive home in my newer truck. The customer service sales, finance, and auto services all was worth my recommendation. More
Would never recommend this place to anybody. They put me in a defective car then refused to fix it claiming I was in the accident. Everyone at the service dept at the main lot is rude and treat us poorly e in a defective car then refused to fix it claiming I was in the accident. Everyone at the service dept at the main lot is rude and treat us poorly every time we go there. The manager at the "certified " used car lot called me and told me the car I was interested in coming to see was sold and recommended a car on his lot. It was not until after I bought the car he recommended to me that I realized that the car I was originally interested in on the other lot was still available. I bought my previous car from My Auto Imports and was happy with the whole experience which is why I went back but this is clearly not the same organization 3 years later. It had only been a few months since I bought my car and the salesman claimed he did not remember us or the car we bought when we went in to discuss repairs needed. That's pretty sad considering the amount of money we contributed to his paycheck. Now I see them as another shady used car lot. More
Great place and helpful staff Our experience was great with my certified cars. Michelle was easy to work with and you can tell she really loves her job! They were not pushy and ans Our experience was great with my certified cars. Michelle was easy to work with and you can tell she really loves her job! They were not pushy and answered all our questions. More
Working with Dan and Keegan was great! They were very helpful and we didn’t feel pressured at all. Would definitely go back! so far really liking the van. helpful and we didn’t feel pressured at all. Would definitely go back! so far really liking the van. More
Michelle and everyone else at My Certified were great! Answered all our questions and were straight forward, not pushy. They worked hard to earn our business. Answered all our questions and were straight forward, not pushy. They worked hard to earn our business. More
My Certified Used Cars has staff that are friendly, helpful, and customer focused. The sales team did not seem pushy and answered our questions. We appreciate the experience of buying a used vehicle fr helpful, and customer focused. The sales team did not seem pushy and answered our questions. We appreciate the experience of buying a used vehicle from them, and the service side of the business did great work too. More
Buyets great friend They just met me. They asked what I wanted. They presented me a Car and asked if I was intetested and they made it posible. That is all I could hav They just met me. They asked what I wanted. They presented me a Car and asked if I was intetested and they made it posible. That is all I could have asked for. THANKS. More
Very Helpful upfront and honest guys Brad was a real pleasure to do business with and it was refreshing to talk with a car dealership where they weren’t swarming you like bees to honey!! Brad was a real pleasure to do business with and it was refreshing to talk with a car dealership where they weren’t swarming you like bees to honey!! More