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My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 537 reviews
Sean was very knowledgeable and not pushy. Dan was very helpful with the warranty and was very friendly. Shout out to Larry for getting me started with the My Auto business 4 years ago. helpful with the warranty and was very friendly. Shout out to Larry for getting me started with the My Auto business 4 years ago. More
Pleasant experience buying a vehicle . Salesperson Terin ,was very friendly and efficient. Vehicle was priced reasonable . I would recommend. friends to check out, My Certified used Cars ,was very friendly and efficient. Vehicle was priced reasonable . I would recommend. friends to check out, My Certified used Cars More
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Wonderful people! Thank you so much to Brad, Dan and Brandon for your help getting me into this amazing car! They were fair with my trade and went above and beyond to make sure they were fair and helpfu Brandon for your help getting me into this amazing car! They were fair with my trade and went above and beyond to make sure they were fair and helpful. Explained everything along the way and their massage chairs are also a great bonus 😂 shout out to Terin for being super nice too. I didn’t feel any pressure and was comfortable with everyone there. Thanks again! More
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You won't hear a, "What can we do for you to take this vehicle home today" nonsense here! Dan checks the value of the cars on the lot on a daily basis to coincide with the market. My vehicle was listed ov vehicle home today" nonsense here! Dan checks the value of the cars on the lot on a daily basis to coincide with the market. My vehicle was listed over $2,000 UNDER Kelly Blue Book. The newer cars are checked out even before they're put on the lot to be sold. This was the easiest and non-intimidating car purchase I've ever had. Everything was done for me. All I did was sit back and eat their snacks. ;)~ Dan worked quickly and flawlessly with my credit union. He and Brad both were personable and shared their personal stories. They even processed the license plate there so I didn't even have to go to the Secretary of State, which is in a COVID upheaval right now with appointments months out. Brad bent over backwards for me; putting new mats in my vehicle, squirting WD40 on the door that I had pointed out that squeaked. He had the detail person follow me home so I could have my borrowed vehicle home, then he filled up the car with a full tank of gas. The car was detailed inside and washed. Colin showed me how to set up the bluetooth to my phone and answered my questions about the new car gadgets. Dan said to me, "Even if you don't buy anything from us, you'll always have a friend here." Now, that's humanity right there. Other dealerships need to take heed of this local gem that is an asset to our community. More
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Excellent service in every aspect From our initial contact straight through to driving away in our new (to us) Elantra, Brad, Dan, and the team at My Certified Used Cars could not have From our initial contact straight through to driving away in our new (to us) Elantra, Brad, Dan, and the team at My Certified Used Cars could not have been more helpful. Great service all around, friendly and knowledgeable in a way that put us at ease from the get-go. Every step of the process was painless and straightforward in a way that other used car dealers should learn from. We highly recommend My Certified Used Cars to anyone looking for a great deal on a great used car. More
Very clean and welcoming inside. Colin, Brandon and Dan were very helpful and made the process a lot less scary than i expected. You really feel like you can trust them when you step in the door. were very helpful and made the process a lot less scary than i expected. You really feel like you can trust them when you step in the door. More
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Colin and Dan were amazing! Friendly, extremely helpful and gave us some great advice for credit building and getting our interest rate lowered. We walked in to just look at a couple Flex’s unsure if we’d and gave us some great advice for credit building and getting our interest rate lowered. We walked in to just look at a couple Flex’s unsure if we’d be able to get financing due to having no credit and we drove off the lot in our new-to-us Ford Flex! I highly recommend seeing these guys for your next vehicle (even if you don’t think you can get financing)!! More
My Auto, both locations, have be fabulous to work with! Very helpful, professional and thorough. The staff at the used lot was amazing! Highly recommend! Very helpful, professional and thorough. The staff at the used lot was amazing! Highly recommend! More
Loved the service Brad was so kind ❤ and very helpful. I only rate it a 3 because vehicle purchases is already having issues when it was looked at at the dealership and it was in good shape so they said whe only rate it a 3 because vehicle purchases is already having issues when it was looked at at the dealership and it was in good shape so they said wheel bearing brakes rotors needed changing asap More