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My Certified Used Cars
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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I have gotten 2 vehicles from My certified so far. Both times the staff I interacted with went above and beyond to make sure I got the vehicle I wanted. times the staff I interacted with went above and beyond to make sure I got the vehicle I wanted. More
Honestly We were expecting to be taken advantage of. They were the most honorable and honest people. They knew my mom didn’t have the best credit score. They knew she was a veteran’s widow on a fixed income. were the most honorable and honest people. They knew my mom didn’t have the best credit score. They knew she was a veteran’s widow on a fixed income. They knew this was the first time she walked into a dealership without my Dad. They still didn’t take advantage like a lot of other salesmen would have. Just the opposite. What they didn’t know is that for a lot of years my family owned a couple of auto repair shops, or that my dad was a mechanical engineer. We know customer service (especially the untrustworthy kind) and we know used cars. In our businesses it was always about helping people. Above and beyond. That’s what we found here. This isn’t a family business, like ours was, but they treated us like family, same way we did to our customers. I don’t usually write these reviews but when this experience turned out to be surprisingly exceptional I definitely felt an obligation too. They absolutely deserve it. More
Best experience I’ve ever had with buying a used car! Brad was calm, extremely knowledgeable and personable. Our car is a gem! Thank you Brad was calm, extremely knowledgeable and personable. Our car is a gem! Thank you More
Cody and Daniel were friendly and very personable. Great customer service. Extremely happy with overall experience. Any questions we hadvwere answered respectfully. They treated us with great respect. customer service. Extremely happy with overall experience. Any questions we hadvwere answered respectfully. They treated us with great respect. More
Cody & Dan were amazing! I have limited credit score so it took a while to get through the process but they were all very patient and nice to work with. it took a while to get through the process but they were all very patient and nice to work with. More
I was just beginning to look for a newer vehicle as my CRV was a 2007. We called on an Equinox we found on their online site and Brad invited us to come down and take a look and a test drive. Brad Demar CRV was a 2007. We called on an Equinox we found on their online site and Brad invited us to come down and take a look and a test drive. Brad Demarest was very professional and helpful in every way. I decided after working with him I really liked the car and wanted to buy it the same day. He explained everything and this was a hassle free purchase. I love my Equinox and will happily refer anyone looking for a vehicle to Brad and My Certified Used Cars. More
Brad Demarest and the manager Dan are the absolute best!!! I Highly recommend!!! The entire dealership was great. They honestly care and do everything they possibly can to get you a vehicle. So defi best!!! I Highly recommend!!! The entire dealership was great. They honestly care and do everything they possibly can to get you a vehicle. So definitely go there when you are vehicle shopping. They are how a dealership should be. More
My boyfriend and I called to look for a new vehicle and Cody and his team were more than exceptional. We are SUPER satisfied with all their help to make this happen. I would highly recommend working with t Cody and his team were more than exceptional. We are SUPER satisfied with all their help to make this happen. I would highly recommend working with this dealership to anyone looking to get into a new whip. Couldn’t be happier with the seevice provided to us over the past few days. If i could leave more than 5 stars I would! :) More
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Cody was absolutely outstanding! I had a wonderful experience. He was very helpful, answered all of my questions and worked with me on getting into my new vehicle. I couldn't be happier. Highly recomm experience. He was very helpful, answered all of my questions and worked with me on getting into my new vehicle. I couldn't be happier. Highly recommended, hands down! More
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Nice friendly. Helpful and supportive. Willing to sit down walk you through and explain everything you want to know. And why it's that way. Would highly recommend getting a car from them. down walk you through and explain everything you want to know. And why it's that way. Would highly recommend getting a car from them. More