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My Certified Used Cars

Muskegon, MI

4.8
537 Reviews
My Auto Import Preowned Center in Muskegon, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 705-9130.
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3692 Airline Rd

Muskegon, MI

49444

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Showing 537 reviews

June 09, 2021

I have gotten 2 vehicles from My certified so far. Both times the staff I interacted with went above and beyond to make sure I got the vehicle I wanted. More

by MommaWilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Daniel Knott, Rich Hughes
Jun 10, 2021 -

My Certified Used Cars responded

Thank you for the five-star review. We love hearing you were 100% satisfied with your most recent visit to our dealership. Thank you for trusting My Certified Used Cars team with your business!

May 25, 2021

Honestly We were expecting to be taken advantage of. They were the most honorable and honest people. They knew my mom didn’t have the best credit score. They knew she was a veteran’s widow on a fixed income. More

by Jbrewer8288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Knott
May 25, 2021 -

My Certified Used Cars responded

Thank you for the amazing review. We are so sorry for your loss but honored that your family selected My Certified Used Cars to purchase your next vehicle. We love hearing your mother was given excellent customer service from our Sales Specialist. Thank you for trusting our dealership with your business.

May 23, 2021

Best experience I’ve ever had with buying a used car! Brad was calm, extremely knowledgeable and personable. Our car is a gem! Thank you More

by flowrpwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Demarest, Daniel Knott, Rich Hughes
May 25, 2021 -

My Certified Used Cars responded

Thank you for the five-star review! We love hearing our Sales Specialist, Brad, gave you excellent customer service. We hope you enjoy your new vehicle. Thank you for trusting our team at My Certified Used Cars with your business!

May 22, 2021

Cody and Daniel were friendly and very personable. Great customer service. Extremely happy with overall experience. Any questions we hadvwere answered respectfully. They treated us with great respect. More

by katie-1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Knott, Rich Hughes
May 25, 2021 -

My Certified Used Cars responded

Thank you for the five-star review! We love hearing our team at My Certified Preowned Cars gave you excellent customer service. We hope you enjoy your new vehicle. Thank you for trusting our team with your business!

May 21, 2021

Cody & Dan were amazing! I have limited credit score so it took a while to get through the process but they were all very patient and nice to work with. More

by Raven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Knott
May 24, 2021 -

My Certified Used Cars responded

Thank you for the five-star review! We love hearing our team at My Certified Preowned Cars gave you excellent customer service. We hope you enjoy your new vehicle. Thank you for trusting our team with your business!

May 19, 2021

I was just beginning to look for a newer vehicle as my CRV was a 2007. We called on an Equinox we found on their online site and Brad invited us to come down and take a look and a test drive. Brad Demar More

by bamcclain2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Demarest
May 20, 2021 -

My Certified Used Cars responded

Thank you for the five-star review! We love hearing you were given excellent customer service by our Sales Specialist, Brad Demarest. We hope you enjoy your new vehicle. Thank you for trusting My Certified Used Cars of Muskegon with your business!

May 18, 2021

Brad Demarest and the manager Dan are the absolute best!!! I Highly recommend!!! The entire dealership was great. They honestly care and do everything they possibly can to get you a vehicle. So defi More

by melisalemkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Demarest, Colin Irwin, Daniel Knott, Rich Hughes
May 18, 2021 -

My Certified Used Cars responded

Thank you for the FIVE-STAR review! We love hearing you were given excellent customer service by both Brad and Dan. We hope you enjoy your new vehicle. Thank you for trusting My Certified Used Cars of Muskegon with your business!

May 14, 2021

My boyfriend and I called to look for a new vehicle and Cody and his team were more than exceptional. We are SUPER satisfied with all their help to make this happen. I would highly recommend working with t More

by tefrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Irwin, Daniel Knott, Rich Hughes
May 17, 2021 -

My Certified Used Cars responded

Thank you for the FIVE-STAR review! We love hearing you were given excellent customer service by our Sales Specialist, Cody Colson. We hope you enjoy your new vehicle. Thank you for trusting My Certified Used Cars of Muskegon with your business!

May 12, 2021

Cody was absolutely outstanding! I had a wonderful experience. He was very helpful, answered all of my questions and worked with me on getting into my new vehicle. I couldn't be happier. Highly recomm More

by LizAna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Demarest, Colin Irwin, Daniel Knott
May 12, 2021 -

My Certified Used Cars responded

Thank you for the FIVE-STAR review. We love hearing you were given excellent customer service by our Sales Specialist, Cody Colson. We hope you enjoy your new vehicle. Thank you for trusting My Certified Used Cars of Muskegon with your business!

May 12, 2021

Nice friendly. Helpful and supportive. Willing to sit down walk you through and explain everything you want to know. And why it's that way. Would highly recommend getting a car from them. More

by Derekpuls1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Demarest
May 12, 2021 -

My Certified Used Cars responded

Thank you for the kind review. We love hearing you were given excellent customer service. We hope you enjoy your new vehicle. Thank you for trusting My Certified Used Cars of Muskegon with your business!

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