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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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March 03, 2023

I appreciate the knowledgeable, helpful and friendly staff in both the sales and Service Departments. More

by ericherb6195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Idsinga
Mar 07, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 01, 2023

I called with a problem and they got me right into an appointment and had my tire repaired in 10 minutes. Super happy! More

by amandahopkins84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Mar 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

sorry, but I don't know the names of any body I worked with. sorry More

by kb8kb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Boss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 28, 2023

They are professional and very helpful and polite people. Did not spend much time in service because jobs were done so quickly. More

by FILE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Marciniak
Mar 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

I've had my vw's serviced at the Import Center for years. I now live nearly an hour and a half away but always come back to Muskegon because they do an exceptional job. More

by wcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew- VW Tech
Mar 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

Great job, My! Was in and out in a little over an hour for a scheduled oil change/service. Greeted with a nice personality as I was checked in. All good! More

by theintruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 27, 2023

They are better than what they use to be. Definitely better than other car dealerships. More

by guardiolabecky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 28, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

February 27, 2023

The receiving process was quick and professional. The service was performed as promised and communication was excellent. More

by manz1jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

February 27, 2023

The dealership initially did not order all the parts required to repair my auto. They quickly rectified the situation and Ella, my Service Advisor was instrumental in getting everything straightened aro More

by jfsabrocci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Feb 28, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Ella created a positive service experience for you! We appreciate you giving us the opportunity to earn your business.

February 25, 2023

Service was great, but my car smelled like Marijuana when I got it back. This is a pungent odor and it took days to go away. I've always had good service here, but this was not appreciated. I feel like someo More

by amaloley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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