My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
I was in for an oil change on 12-10-21. when 8 got there 2 other cars where in front of me. The service tech mixed up cars and told some else they needed tires and replace both cabin and air filters about $ 2 other cars where in front of me. The service tech mixed up cars and told some else they needed tires and replace both cabin and air filters about $650 worth of work on thier simple oil change and tire rotation. The lady was not happy when she had a new car and did not need this. Turns out it was my car that needed this and the service person had to explain and applogize to the other customer. But they never apologized to me for mixing up the cars. When the service dept mixes up cars it make me wonder what else they mixed up on a simple oil change. No oil sticker in the car either. I spent a ridulous amount of money on maintenance on my car and this just stresses me out that something will go wrong with my car because your service techs are in component. More
On it 100 percent good group to work with 😃coffee area spotless could use more Nissan auto,s in display area spotless could use more Nissan auto,s in display area More
Tires were rotated, but tire pressure was not checked and adjusted for new positions as recommended in owners manual. adjusted for new positions as recommended in owners manual. More
Love this place. Always a smile and always on a timely manner. Love the hospitality manner. Love the hospitality More
Stopped in at last minute due to slow start had battery checked Even tho I didn’t have an appointment they took care of me as if I did and checked the battery for me last min almost closing time exceptio checked Even tho I didn’t have an appointment they took care of me as if I did and checked the battery for me last min almost closing time exceptional service thank you More
Excellent service! In and out quickly! Took in vehicle before appointment time and they were on it! before appointment time and they were on it! More
Terrible communication from staff regarding the progress of my vehicle. Would recommend you go someplace else for your Subaru needs if possible of my vehicle. Would recommend you go someplace else for your Subaru needs if possible More
Excellent service from the time l pulled into the service bay. Very friendly. Response time was immediate. Was out in 20 minutes. Replaced front wiper blades and driver’s side headlight. Extremely happy bay. Very friendly. Response time was immediate. Was out in 20 minutes. Replaced front wiper blades and driver’s side headlight. Extremely happy. More
Service itself and wait time were great! The only reason it isn't 5 star is because a text thread was initiated inviting me to text with any questions, and when I did, no one responded. it isn't 5 star is because a text thread was initiated inviting me to text with any questions, and when I did, no one responded. More