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My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of My Auto Import Center - Service Center
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December 27, 2021
I hate to give a bad rating but I was not happy with the service. I think they can do better. It looks like they just don't care about given a good service and they just want to move to the next customer. service. I think they can do better. It looks like they just don't care about given a good service and they just want to move to the next customer. More
by gj
Verified CustomerEmployees Worked With
December 26, 2021
I called the service center to check on my car and no one answered for three hours. This was not acceptable as I needed to arrange a ride. Then a couple of days later I left a message with your extended war answered for three hours. This was not acceptable as I needed to arrange a ride. Then a couple of days later I left a message with your extended warranty salesman with some coverage questions and it has been close to a week and still no answer.I find this unacceptable More
by noemail3
Employees Worked With
December 25, 2021
They are very caring about what all you have to tell them about your vehicle. Also the service is the best around. about your vehicle. Also the service is the best around. More
by Bruno
December 24, 2021
This dealership is spacious, modern, efficient, clean, and friendly. I would have preferred if everyone had been wearing masks. I also missed the desks that used to be available with a computer internet and friendly. I would have preferred if everyone had been wearing masks. I also missed the desks that used to be available with a computer internet connection. More
by roncron
Employees Worked With
December 24, 2021
Without an appointment they got me in and did my oil change in a timely order. Friendly staff and helpful salesmen. The waiting lobby is very nice too. with coffee & popcorn. 👍😁 change in a timely order. Friendly staff and helpful salesmen. The waiting lobby is very nice too. with coffee & popcorn. 👍😁 More
by odawadreamhome
December 23, 2021
My first visit for my 5k service was incredible. Friendly and efficient staff, excellent communication, and a cozy waiting area that is pet friendly! I felt even more confident in my decision to purchase my and efficient staff, excellent communication, and a cozy waiting area that is pet friendly! I felt even more confident in my decision to purchase my 2021 RAV 4. Thank you! More
by APRIL.PETERSEN
December 22, 2021
One of the finest dealerships I've worked with. Fast and Friendly. Completed the job quicker than I thought possible. Thanks Friendly. Completed the job quicker than I thought possible. Thanks More
by tonylamb
December 22, 2021
Took too long and nothing was really done…last resort the computer was reset. I was told it was In an accident before which it wasn’t. We bought it directly from the dealership. computer was reset. I was told it was In an accident before which it wasn’t. We bought it directly from the dealership. More
by kathylindbloom
Employees Worked With
Can’t remember the name
December 22, 2021
My car was diagnosed correctly and covered under warranty. It was finished the next working day. warranty. It was finished the next working day. More
by WAITEJ
