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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews
Call Service Center (231) 799-7100

1,881 Reviews of My Auto Import Center - Service Center

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March 22, 2023

Customer service was great! They contacted me with all concerns and made my appointment with me. More

by lynnepitcher
Recommend Dealer
Yes
Employees Worked With
Andrew Boss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 21, 2023

They are very professional and communicate well with us as a customer and do what's necessary to make us happy. More

by mbidesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Mar 22, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 19, 2023

People are very friendly and knowledgeable. I had an oil change recently and was impressed with service and explanation of Car Inspection results. Best in Muskegon. More

by cribld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 18, 2023

Ella needs to at least try to know her customers and their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the More

by CCE0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall, Heather Marciniak
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Mar 20, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. We've passed your feedback along to our Service Manager. Please let us know if there is anything else we can assist you with. Thank you for trusting us with your business!

March 15, 2023

I got an appointment the same day and hardly waited 10 minutes for an oil change and tire inspection. Wonderful service! More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know who I worked with
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Mar 15, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 15, 2023

Had Simoniz applied to my car at purchase. Car was involved in hit and run and after repair they reapplied Simoniz at no charge to me. More

by saracolyerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 16, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 14, 2023

I would recommend to others, but with cautions. I purchased vehicle two months ago, now has about $500.00 worth of service work to be done to it. What a joke especially since I paid such inflated p More

by jkrbez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager working Saturday morning 03/11/2023
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March 13, 2023

Very friendly and welcoming staff. I anticipated the work taking 45 minutes and it only took 25. Comfortable waiting area with refreshments and popcorn. LOVE the messaging chairs. We w More

by D. Cope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steeves, Elizabeth
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Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 13, 2023

I always have a very good experience getting any work done on my Subaru Outback at this location. More

by HRAMTH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall, Heather Marciniak
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Mar 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive service experience for you! We appreciate you trusting us with your business.

March 12, 2023

Great service and the service advisor was awesome…friendly, helpful, knowledgable and customer focused. Would highly recommend. More

by Rod.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

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