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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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February 24, 2022

Super friendly, clean and efficient. I brought in my car for repairs and they were completed promptly. Only thing is that I ended up ordering a brand spanking new 2022 Outback, LOL. More

by tdgrusnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DeVries
Feb 25, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you trusting us with your business!

February 23, 2022

My auto has always been very helpful with any of my warranty work. Fast response More

by WHISPERINGWOODSRANCH_319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember her name
Feb 24, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

February 22, 2022

Too expensive. Brake pads and rotors should be covered by warranty since they need to be replaced a second time inless then 54,000 miles. More

by CAMPAGNA.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall
February 21, 2022

Great staff! Service went ok my vehicle is still having issues even though it was “diagnosed” and windows only needed to be lubed. More

by Fposada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
February 17, 2022

excellent subaru sevice. had a pothole damaged tire that the dealer replaced on the spot. very competitive pricing and fast and easy. always a good experience at my auto. More

by Steve Sirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall
Feb 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star review, Steve! We're so glad to hear that Ella and Sam helped you have such a positive service experience with us. Thank you for trusting us with your business!

February 17, 2022

This is a great dealership. They are very professional and alway resolve any issues or questions that I may have with my Subaru. More

by BETHELIGHT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember the names of the other employees. Everyone I worked with was very professional and kind.
Feb 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you taking the time to share your service experience with us. Thank you for trusting us with your business!

February 17, 2022

Great. Hand wash was perfect. Great improvement over the last time we were there. Thanks More

by kcaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Feb 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

February 16, 2022

The service was fast this time but was told 4 hours. I was called when my car was completed and they didn’t even wash it this time, not other times. Always washed and looking good. More

by jkeopatthavong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us! We offer car washes upon request, but please take into consideration that a car wash does extend your time with us. Mention it to your service provider next time you visit us and we'd be happy to wash your vehicle for you! Thank you for giving us the opportunity to earn your business!

February 14, 2022

Service staff are very friendly! Work was done quickly and in timeframe I was told to expect. More

by LISAH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get anyones name—this was 3 days ago.
Feb 15, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We appreciate you trusting us with your business!

February 14, 2022

They have friendly customer service, a comfortable waiting area, food and beverage, and convenient shuttle service. More

by Timfranklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who representative was
Feb 15, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you giving us the opportunity to earn your business!

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