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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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March 04, 2022

First experience with Subaru Service staff changed our long established policy that you just don't take the car to a dealership...cuz they overcharge and create issues that don't exist. We will never tak More

by mriters
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that you had such a positive service experience with us. Thank you for trusting us with your business!

March 04, 2022

Service was great. Waiting area was clean and refreshments while waiting. Friendly attendants. Attendants tried to please us in which they did an exceptional job. More

by jesykes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate your support!

March 04, 2022

The appointment started on time. The service representative was very professional. The work was completed in a timely manner. Time will tell if the liftgate works in the long run. More

by Jdgundersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us! We appreciate you giving us the opportunity to earn your business!

Mar 07, 2022 -

Jdgundersen responded

Thank you

March 03, 2022

Easy to schedule an appointment with. The staff is knowledgeable and very friendly. Great option for my Audi service needs. More

by davec522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth at the Audi service desk
Mar 04, 2022 -

My Auto Import Center responded

Thank you for the 5 star review! We're so glad to hear that you've had such a positive experience with our service center. Thank you for trusting us with your business!

March 02, 2022

I have enjoyed all my experiences there since buying a vehicle 18 years ago. It's a uniquely designed location with very nice people inside that want to help you. More

by PRELESNIKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

My Auto Import Center responded

Thank you for the 5 star review! We appreciate you trusting us with your business all these years! Thank you for giving us the opportunity to earn your business!

March 01, 2022

Went in for service. I had an appointment so it was easy. I was told it would take an hour and it took a lot less. Nice! In and out. More

by jdahl9558
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that you had a positive service experience with us. Thank you for giving us the opportunity to earn your business!

March 01, 2022

The mechanics here are helpful, trustworthy, and are great communicators. The customer service and quality of work is why I visit Toyota dealerships exclusively for any auto service I need. More

by llt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that you had a positive service experience with us. Thank you for giving us the opportunity to earn your business!

March 01, 2022

Good service and nice waiting room have televisions, donuts and coffe make me feeling comportable More

by hoangnguyenhnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Mar 02, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us! We're so glad to hear you enjoyed our customer lounge! Thank you for trusting us with your business!

March 01, 2022

Service was very pleasant and informing. Was done in estimated time and went over papers explaining results. More

by EMRILEY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that you enjoyed your service experience. Thank you for giving us the opportunity to earn your business!

Mar 02, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that you enjoyed your service experience. Thank you for giving us the opportunity to earn your business!

February 25, 2022

My auto import center does a great job and does it very professionally. This last visit was to repair several “little” items that had gone haywire with my car. They were ready for the car when I dropped i More

by Capernicus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Coston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall
Feb 25, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you taking the time to share your experience with us!

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