My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
Customer service is great, but workmanship and trust is subpar. Have had too many reoccurring issues with all of my vehicles. Now I remember why I stopped taking my first Subaru there. subpar. Have had too many reoccurring issues with all of my vehicles. Now I remember why I stopped taking my first Subaru there. More
We were disappointed in the wait time. We came for a simple oil change and had an appointment (not a walk-in) and we were there over 2 hours. There was no communication from the staff abou We came for a simple oil change and had an appointment (not a walk-in) and we were there over 2 hours. There was no communication from the staff about the wait time until we initiated it. Appointments should be honored, At the very least an explanation of a delay of more than 15-30 minutes should be forth coming from the staff. Your appointment booking procedure needs to be evaluated. More
Good service and treated you right. Thank you for your help. Will be back for other work Thank you for your help. Will be back for other work More
I had a oil change at Myimports on Friday the 18th. Service was performed in a timely matter & the staff was very courteous. My only complaint was the two oily hands that closed my hood . Not a major i Service was performed in a timely matter & the staff was very courteous. My only complaint was the two oily hands that closed my hood . Not a major issue but may want to give the techs back there a heads up. More
Always helpful, car is always ready to go. Staff knowledgeable and professional! Wait time almost always reasonable. I have been a customer for over 20 years. Staff knowledgeable and professional! Wait time almost always reasonable. I have been a customer for over 20 years. More
We can’t say enough about the extraordinary service and attention we receive at My Imports. They go above and beyond and deliver exactly what they promise and so much more.. We can’t tell you all how ver attention we receive at My Imports. They go above and beyond and deliver exactly what they promise and so much more.. We can’t tell you all how very much we appreciate you and all you do for us! Right down to the refreshment bar! Stuart and Darlene More
There Customer Service is amazing, they take good care of their customers. They get you in and out of your Service Appointments timely and are personable. They are an excellent Dealer Ship. I have recomm their customers. They get you in and out of your Service Appointments timely and are personable. They are an excellent Dealer Ship. I have recommended My Auto Imports in the past and have brought 2 cars from them. They make buying a car fun. More
Amanda was friendly & helpful. Phone system is a challenge & hard to get the right info/person sometimes. Being bounced through the phone system is never pleasant and it’s very com Phone system is a challenge & hard to get the right info/person sometimes. Being bounced through the phone system is never pleasant and it’s very compartmentalized, and could work together better. Shuttle guy was great!! (Express lane and “Make”counters should communicate better More
I get good service all questions answered with a smile. people are enjoyable to work with. people are enjoyable to work with. More