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My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of My Auto Import Center - Service Center
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May 04, 2022
As usual - great service. My 2010 Sienna has been serviced almost its entire 170,000 mile life at My Auto Imports. Still running great! My 2010 Sienna has been serviced almost its entire 170,000 mile life at My Auto Imports. Still running great! More
by JERRY.LANG61
Verified CustomerEmployees Worked With
May 03, 2022
Everyone was very nice and accommodating. All my questions answered and I received my rogue back in a timely fashion! All my questions answered and I received my rogue back in a timely fashion! More
by stephaniejordan38
May 03, 2022
I think the 32. 95 to rotate my tires is too much. The vehicle is on the rack and the oil takes time to drain. The tech should be able to complete the rotation within 95 to rotate my tires is too much. The vehicle is on the rack and the oil takes time to drain. The tech should be able to complete the rotation within 10 minutes. I could do it that fast and I am almost 70 years old. More
by conawayr
Employees Worked With
Ella Randall
May 03, 2022
Service folk are great. .....lobby is filled with shrink wrapped special edition. "my Toyota":bibles. Literally stacks of them on every table like surface. How arrogant an .....lobby is filled with shrink wrapped special edition. "my Toyota":bibles. Literally stacks of them on every table like surface. How arrogant and offensive to assume firstly that all who enter are " Christian" and secondly that they want a copy of your advert in a bible. More
by MACJANE
Employees Worked With
Service dude
April 30, 2022
I have serviced my Avalon at this dealership since I purchased the car in 2012. Always a very pleasant experience with very cooperative and friendly employees. Service was done in a timely manner. Over purchased the car in 2012. Always a very pleasant experience with very cooperative and friendly employees. Service was done in a timely manner. Overall -- great service. More
by BARNESNANCY43
Employees Worked With
April 29, 2022
Great service, excellent communication. Flexible scheduling and car service to support your needs. I would highly recommend them! Flexible scheduling and car service to support your needs. I would highly recommend them! More
by D_ISABELL
Employees Worked With
Other Employees :
Justin Troyer, Heather Marciniak
April 28, 2022
I drove from Grand Rapids to Muskegon to get my car inspected because the brakes were making a noise. I had just purchased the car from this dealer a month prior. The team looked at it & said they coul inspected because the brakes were making a noise. I had just purchased the car from this dealer a month prior. The team looked at it & said they couldn’t find anything & sent me home. The noise is still there & I am not happy about having to drive out there again to have it looked at, I wish they did a more thorough inspection the first time… More
by ashley
Employees Worked With
April 28, 2022
This is my first negative interaction with My Auto. Repairs were made, but the car was returned with new problems that didn’t exist before the repair. $3k was unreasonable for the work, too. Repairs were made, but the car was returned with new problems that didn’t exist before the repair. $3k was unreasonable for the work, too. More
by BOLTHOUSE
Employees Worked With
Only talked by your home about scheduling without saving names.
April 27, 2022
I am new to Muskegon but the dealership welcomed us with open arms. Heather took care of us and our needs. Of course it helps that we ordered a crosstrek. This will be our 4th new Subaru purchased since 20 open arms. Heather took care of us and our needs. Of course it helps that we ordered a crosstrek. This will be our 4th new Subaru purchased since 2006. More
by howard.trivers
Employees Worked With
Heather Marciniak
