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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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April 16, 2023

was very unhappy this time. did usual free oil change and tire rotation. I asked for wiper blades also. After sitting for 45 mins. they came with very dirty filters which cost a More

by lifeisshort365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Troyer
May 11, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

April 14, 2023

Great customer service. Kept me well informed on progress of repair. Waiting area clean with complementary snacks and beverages. Repair done right the first time. I will More

by MBosma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zacj
Apr 14, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi service team took such good care of you! We appreciate you trusting us with your business.

April 13, 2023

Staff is always friendly and ready to assist the customer with all their vehicle needs. More

by ernestbentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri, Taylor Briggs
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 13, 2023

Provided prompt service, friendly and thorough employees, helpful explanations and suggestions to my questions, comfortable waiting area More

by MBSHERBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek, Austin Uhl, Lory Abiertas-Dekker
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive service experience for you! We appreciate you trusting us with your business.

April 12, 2023

Taylor explained everything to me and was prompt with my appointment. I appreciated that the technician didn't recommend replacing parts right away due to the CEL being intermittent. I managed an auto More

by BMB_RADAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
Apr 13, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Taylor created such a great service experience for you! We appreciate you trusting us with your business.

April 10, 2023

Had appointment for oil change was fast and efficient. Great service every time I go there. More

by dlhinlud
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

April 06, 2023

Not overly crowded, snacks, in and out roughly 30-40 mins, free oil change to me it was a great visit. More

by huisman.chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Apr 12, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear you had a positive service experience with us! We appreciate you trusting us with your business.

April 05, 2023

Excellent customer service. Everyone was very friendly. Waiting room was clean and offers many amenities while you wait. I cannot say enough about Subaru and their care for thei More

by mkglake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Apr 05, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 05, 2023

Clean and organized. Everyone knows what is going on and the communication was on spot More

by J.GILLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

April 05, 2023

The crew at My Auto Import Center are the best. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. More

by stackm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

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