My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
was very unhappy this time. did usual free oil change and tire rotation. I asked for wiper blades also. After sitting for 45 mins. they came with very dirty filters which cost a did usual free oil change and tire rotation. I asked for wiper blades also. After sitting for 45 mins. they came with very dirty filters which cost an extra 50 bucks. so i pay, leave the building and i dont have new wiper blades. So go back and tell them wheres my wiper blades i ordered? oh im sorry, we didnt give the order to the mechanic and then charged me 35 more dollars for the blades. it ended up being way more than i had counted on spending and it took almost two hours. not happy More
Great customer service. Kept me well informed on progress of repair. Waiting area clean with complementary snacks and beverages. Repair done right the first time. I will Kept me well informed on progress of repair. Waiting area clean with complementary snacks and beverages. Repair done right the first time. I will be back! More
Staff is always friendly and ready to assist the customer with all their vehicle needs. with all their vehicle needs. More
Provided prompt service, friendly and thorough employees, helpful explanations and suggestions to my questions, comfortable waiting area helpful explanations and suggestions to my questions, comfortable waiting area More
Taylor explained everything to me and was prompt with my appointment. I appreciated that the technician didn't recommend replacing parts right away due to the CEL being intermittent. I managed an auto appointment. I appreciated that the technician didn't recommend replacing parts right away due to the CEL being intermittent. I managed an auto service repair facility about 20 years ago, so I know what good customer service looks like. I enjoyed the complimentary beverages and popcorn. I just moved to the area from Farmington. My preferred repair shop down that way was Fox Volkswagen in Rochester Hills. Before that, it was Williams Automotive Lansing. Trust is huge for me. I will be back. Thanks! More
Had appointment for oil change was fast and efficient. Great service every time I go there. Great service every time I go there. More
Excellent customer service. Everyone was very friendly. Waiting room was clean and offers many amenities while you wait. I cannot say enough about Subaru and their care for thei Everyone was very friendly. Waiting room was clean and offers many amenities while you wait. I cannot say enough about Subaru and their care for their product and customer. Would buy Subaru over and over again.😀 More
Clean and organized. Everyone knows what is going on and the communication was on spot Everyone knows what is going on and the communication was on spot More
The crew at My Auto Import Center are the best. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. More