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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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May 21, 2022

Service was prompt and I was offered a free car wash. Everyone was very friendly! More

by C.HANICHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
May 25, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

May 19, 2022

Easy , fast ,friendly, efficient. I was informed of another service I could order in this visit and given the option to decide at a later time , I did not feel pressured at all. More

by palmtreez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
May 20, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have a positive service experience! We appreciate you trusting us with your business.

May 19, 2022

Does good quality work but isn’t always the quickest and needed a extra 1/2 of day to complete the service. More

by djmfittrainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate your patience as we complete your service. Thank you for trusting us with your business!

May 19, 2022

Did what was asked. Service rep was nice enough. Cost was a bit high. Times are tough right now. More

by JCANDE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer, Heather Marciniak
May 20, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 18, 2022

The personnel understood my concern, addressed the issue and made constructive recommendations which I am currently considering. More

by GSTRABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
May 20, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 17, 2022

My service was quick, well communicated, and pleasant. I also had time to sit in the waiting area, which was great. More

by petenellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any of the names.
May 20, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 16, 2022

I have no complaints—I encounter a young woman is the building next to the subaru service center who went out of her way to help me when I got confused. The people in the Subaru center were certainly not More

by JANPW47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recognize any of the people
May 16, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate you taking the time to share your experience with us. We do offer car washing upon request, but please take into consideration that this process does extend your wait time. We hope that your service experience better meets your expectations next time you trust us with your business.

May 14, 2022

As always the service was timely and efficient. They've been taking care of my vehicles for over 25 years. They are helpful, honest and willing to work with you on any issue whether major or mino More

by TINLADY10E8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Troyer
May 16, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team has been successfully servicing your needs for over 25 years! Thank you for continuing to give us the opportunity to earn your business.

May 13, 2022

Call in not answer right away . Service isn’t professional feeling confident or liked. Just done their job. More

by hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia Kasper
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us. We recently switched phone providers and appreciate our customers' patience as we work through the issues. We're sorry to hear that you were not pleased with the level of customer service you received.

May 12, 2022

This service was arranged to repair things that weren’t wrong before the last service. Now I have another $950 estimate to repair things that weren’t broken before they worked on the car! More

by BOLTHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
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