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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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June 13, 2022

Excellent customer service, friendly, courteous and efficient. I wouldn’t go anywhere else for my service. More

by pamgallina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 14, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team helped you have a great service experience. We appreciate you trusting us with your business!

June 11, 2022

The service was for an oil change and I received an engine evaluation based on some light alerts I had on my dash. Not sure if the service should have taken so long but he explained he was in a meetin More

by KERRIDGE.DIANA
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jun 13, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're glad to hear that our team helped you have a positive service experience, and we appreciate your patience. Thank you for trusting us with your business!

June 08, 2022

I am always treated with respect and given the gold star treatment and service when I come in More

by brendaharrisrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 08, 2022

I have always been pleased with my service here. Very professional and friendly. I will be returning customer. More

by Oklahoma cowgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jun 08, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 08, 2022

Fast and efficient service while waiting for my vehicle. Lounge was comfortable while I waited. More

by medge56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 07, 2022

Nice people oil chg and tire rotation. Worked on glove box. Will need again looked at again did not stay fixed. More

by vacationtbd
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jun 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're sorry to hear that your glove box did not stay fixed. We'd be happy to take another look at it and make sure it stays fixed for you. Thank you for trusting My Subaru of Muskegon with your business!

June 06, 2022

The work was done exactly in the time advised and the work was done in an excellent way. More

by michael.fennewald
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jun 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have a positive service experience! Thank you for trusting My Subaru of Muskegon with your business.

June 06, 2022

Prompt, friendly service even though very busy in service area. Completed service in a timely fashion and sent texts of progress and a completion phone call. Ella was awesome! Thanks! More

by damselmiss91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall, Justin Troyer
Jun 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have such a positive service experience! Thank you for trusting us with your business.

June 06, 2022

Requested repair was not completed at all and car was not available for pickup on time. Was quoted instead for a remanufactured transmission at a price higher than msrp! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember names
June 06, 2022

Great time and service and work Courtesy workers. Great location and clean facilities Wait time for service was excellent More

by buie07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have a positive car buying experience! Thank you for trusting My Auto Import Center with your business.

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