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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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June 21, 2022

Staff was very friendly and helpful. Work was done promptly and knowledgeable. They addressed all of my concerns. Waiting waiting room was great. More

by John67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 22, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 21, 2022

I called to have my license plate put on my new vehicle, everyone was very friendly and helpful. More

by sherrie.porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 20, 2022

Everyone is courteous and friendly. They always have the oil filter needed even though it’s not a vehicle that they sell new. More

by sls2070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 20, 2022

Always awesome service here, even with brands they don't sell. Staff is courteous, friendly, and respectful. Just love everyone I've ever interacted with. More

by STARBOARD2732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 17, 2022

I came in to have my tires rotated. My appointment was at 5:30. I appreciate the late appointment times since I work. However the service took longer than it should. The customer servic More

by GRACE.PARK205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

My Auto Import Center responded

Thank you for taking the time to bring this to our attention. We're sorry to hear your service experience did not meet your expectations. If you require further assistance, please contact our Assistant Service Manager, Jim Pruit, and he would be happy to help you: (231) 291-1428

June 17, 2022

Beth was amazing. She went above & beyond to make sure that the collision center and my insurance company covered the portion of my service that was due to a deer acci More

by amberlynn92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cruz Robbins, Taylor Briggs
Jun 20, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad Beth was able to help you during your service experience. We appreciate you trusting us with your business.

June 16, 2022

This was my first trip-I’m a spoiled Metro Toyota client! I am looking forward to a maintenance only return trip to see if you can spoil me, too! More

by KARENHAMMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Opelek
Jun 17, 2022 -

My Auto Import Center responded

Thank you for the review, Karen! We appreciate you giving us the opportunity to earn your business!

June 15, 2022

Justin my service rep was great. Explained everything very well and my car drives and rides much better thanks to the wheel alignment and brake pads he recommended. Now I feel I’m re More

by LAURA.SIKKENGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 17, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review, Laura! We're so glad that Justin helped you have a positive service experience. Thank you for trusting us with your business!

June 15, 2022

Always excellent service, the staff that welcomed me was amazing, Always very prompt and polite and professional More

by JAYOOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 14, 2022

Timely and appropriate repairs were made, the people were helpful, and the shuttle driver was friendly. More

by kedon.m.lamphere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jun 17, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We are glad our team created a great service experience for you. Thank you for trusting us with your business!

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