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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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June 28, 2022

Always a great experience bringing in my car. They have always been up front and honest, and quick to get the work done. I also enjoy the pop and popcorn in the waiting room :) More

by adam.knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jun 29, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 28, 2022

Always great service and that's why I come back. One of the employees had to leave due to an emergency and Heather was holding down the fort and did a great job juggling everything. More

by betty8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve DeWitt, Heather Marciniak
Jun 29, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate your understanding and patience during your service appointment. Thank you for trusting us with your business!

June 27, 2022

Quick appointment availability. On time, super friendly and efficient. Thank you for making it so easy. More

by BONES4BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javid
Jun 27, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 27, 2022

Jeremy and the entire service staff are friendly and professional. Outstanding service experience all around. The lobby is comfortable for waiting, with free wi-fi, soda, and coffee. Thanks! More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive experience for you. We appreciate you giving us the opportunity to earn your business!

June 24, 2022

2 things, ) 1 I scheduled a point for my truck, they said it would take 4 hours. End up the next day being done. 2) I call service department several times no answer. That's all. Thanks. More

by pfamily3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

My Auto Import Center responded

Thank you for taking the time to bring this to our attention. We apologize that it has taken so long for someone to reach out to you. Please contact our Service Advisor, Shamir, at your earliest convenience and he would be happy to help you: (231) 291-1411

June 23, 2022

Service was very good. I was treated very well by everyone I spoke with. I will definitely be back for future service. More

by LINDAKUPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Keaton
Jun 23, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 23, 2022

Was able to negotiate a reduced estimate for service required - estimate was slightly less than auto clinic quote. More

by LESSARD1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin
Jun 24, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 22, 2022

Very professional and straight forward. Fast service. Really appreciate the inspection reports and I love the online scheduling. More

by JD_NORTH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 23, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 21, 2022

Excellent service all the way around. Great people, comfortable waiting area, free Wi-Fi, coffee, soda, and popcorn! More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 21, 2022

Everyone is so friendly and helpful when you arrive. Nice and lean waiting area and plenty of new cars to look at. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Van Liere
Jun 22, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review, Ed! We appreciate you trusting us with your business!

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