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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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July 06, 2022

Cars can be stressful The staff in the service department diminished the stress. They were clear and answered my questions. More

by evinkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Troyer
Jul 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our staff created a positive experience for you. We appreciate you trusting us with your business!

July 06, 2022

It is clean. Friendly staff. Quite a distance from my home which I don't love. My husband's dealership washes car with oil change ... for your consideration. More

by cobrawon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Jul 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We do offer car washing upon request. Mention to your service advisor during your next visit that you would like a car wash, and we'd be happy to take care of it for you. We appreciate you trusting us with your business!

July 04, 2022

Very friendly service people. They took the time to inform me on what was happening. The waiting area was very comfortable and pleasant. More

by NANCYCOUNCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Coston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Briggs, Heather Marciniak
Jul 05, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive car buying experience for you. We appreciate you trusting us with your business!

July 01, 2022

Excellent service. Comfortable waiting room facilities. Shuttle van convenient. Service department leaders professional and courtesy. More

by DNA2301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

July 01, 2022

Based on service experiences, my 2020 Forester is well taken care. I drive up from St Joe, Mi to have my routine service completed and find all in service department is familiar with me and manage to comp More

by chrisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Jul 05, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive service experience for you. We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Great service! Kept me up to date. On time too! This was the first time I met Justin. I was impressed with his friendliness and explanation of service rendered. More

by Beth P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review, Beth! We're so glad that Justin and our service team created a positive experience for you. We appreciate you trusting us with your business!

June 30, 2022

Very nice being up front about what service was needed and what was not needed. They looked after husband who took car in and made sure he was comfortable and if he needed anything when service lasted lon More

by MOOPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive service experience for you. We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Dealership is excellent, the staff are very polite and cooperative. Technical expertise and suggestions appreciated. More

by B4U18954@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris colbyrn, Ella Randall
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate you giving us the opportunity to earn your business!

June 30, 2022

Everyone was very welcoming and helpful. The waiting room in very comfortable and relaxing. Their card service is punctual, and they do a thorough. More

by janesj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Marciniak
Jul 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 29, 2022

Thank you, Justin, for explaining about the adapter for the windshield wipers. Otherwise, great service as usual, but the free car wash we used for the 1st time has got to go! Either they just threw wat More

by VKEAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Jun 30, 2022 -

My Auto Import Center responded

Thank you for the review! We're sorry to hear your service experience did not meet your expectations. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

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