My Auto Import Center - Service Center

Very quick, friendly and clean. Waiting area is comfortable and even has a massage chair Waiting area is comfortable and even has a massage chair More

Everyone that helped me were super friendly and the wait time was shorter than expected. Great service! time was shorter than expected. Great service! More

My service was fantastic—-beginning to end! Ella gave me amazing service! Will be back!!!!! Ella gave me amazing service! Will be back!!!!! More

Brought my car in for an oil change and a check on a noise I was hearing. They determined the cause of the noise, discussed the cause/fix and price with me. We agreed that they would fix it right then. noise I was hearing. They determined the cause of the noise, discussed the cause/fix and price with me. We agreed that they would fix it right then. They fixed it but forgot to do the oil change. When they realized their mistake, they immediately did the oil change and as an apology they gave me a discount for that day, a coupon for my next service, washed my car and even cleaned the windows on the inside. They were very apologetic and went above and beyond to apologize! Mistakes can happen but they really impressed me with how much they did to make it right!. More

The service I received was excellent but the price for a full synthetic oil change for my Toyota was a complete shock! I had originally planned to schedule my full synthetic oil change at Crown Toyota in Ho full synthetic oil change for my Toyota was a complete shock! I had originally planned to schedule my full synthetic oil change at Crown Toyota in Holland. The price Crown Toyota quoted me was $62.95 (and this is the price listed on their website for a full synthetic oil change). Unfortunately their first available appointment was nearly two weeks out so I decided to try My Auto Import Center since I had purchased my previous vehicle there. When I arrived for my appointment at My Auto Import Center I was greeted promptly by Olivia. The service took approximately 45 minutes. When I noticed that my vehicle was no longer in the service bay, I went out to pay. The gentleman at the Express Service desk informed me that the total charge was $91.26. Since my husband had just had a full synthetic oil change done on his Honda for $68 at the local dealer, and I knew of the $62.95 full synthetic oil change price at Crown Toyota, I was genuinely startled and asked if they had done something besides an oil change. I was told no. While I fully recognize that prices have gone up on everywhere, I was shocked. How does My Auto Import Center justify a price difference of nearly $30.00 for the exact same service that I could have received at Crown Toyota in Holland??? More

Great, fast service with a smile. And free popcorn and pop as well! Great place! I believe Amanda was my contact person....love her! And free popcorn and pop as well! Great place! I believe Amanda was my contact person....love her! More

Everyone there was helpful and friendly. There was a little bit of a wait, but they were busy so it was very understandable. There was a little bit of a wait, but they were busy so it was very understandable. More

Another awesome visit to get service done to my WRX. Set my appointment up online and was able to get in early. Set my appointment up online and was able to get in early. More

The staff is wonderful and goes above and beyond to make sure I’m taken care of. They do quality work everytime. Even if I’m frustrated with my car needing repairs they are patient and listen and really car sure I’m taken care of. They do quality work everytime. Even if I’m frustrated with my car needing repairs they are patient and listen and really care about my concerns. Thank you Justin and Sam for all you did to get me taken care of. You are a blessing. More

Nice people, nice waiting area, very comfortable when waiting for repairs to my vehicle. Worth 60 mile drive one way every time waiting for repairs to my vehicle. Worth 60 mile drive one way every time More