Back

My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

Sort by
September 02, 2022

They are friendly and efficient. Also have a very comfortable waiting room. All my questions about the work were answered. More

by LCSLADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

September 02, 2022

It was a wonderful experience. Fast, easy, and the communication was great! I would definitely return and recommend others to this service center. More

by CASEY.PARKER
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

September 02, 2022

Came in and it was quick and easy to get my car serviced. Robin is always so helpful and knowledgeable. Truly makes me like brining my car to My Auto Import. More

by tweeder13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

August 31, 2022

Decent experience or all truck had hand prints in it and on it when finished. Felt like they rushed through More

by recboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Stenberg
Aug 31, 2022 -

My Auto Import Center responded

Thank you for the review! We're sorry to hear about the condition of your vehicle after your service appointment. Carson would like to speak with you about your experience with us. Please give him a call at your earliest convenience: (231) 291-1424

August 29, 2022

I recently made an appointment at the dealership for an oil change and tire rotation. My vehicle was taken in on time, promptly serviced, and I was kept up to date on its progress by Robin. Being a very bu More

by jhaines04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 30, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that Robin and our team created a positive service experience for you! We appreciate you giving us the opportunity to earn your business.

August 29, 2022

My car was taken care of immediately at the appointment time. Work was performed on time and correctly. And my car was washed. More

by drshrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Lawton.
Aug 30, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive service experience for you! We appreciate you trusting us with your business.

August 29, 2022

The service was so quick that I barely had time to drink the provided beverage!! More

by YOOPERSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Aug 30, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

August 27, 2022

Takes 2 days to figure put what diagnostic codes mean? No contact until late first day More

by KINGPARK4438
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kito Copeland
Aug 29, 2022 -

My Auto Import Center responded

Thank you for taking the time to bring this to our attention. We're sorry to hear about your recent service experience. Please contact our Assistant Service Manager, Jim Pruit, and he would be happy to help you: (231) 291-1428

August 26, 2022

I had a 4:45 pm appointment for an oil change and it took 90 minutes for an express oil change. It should not have taken this long. More

by Phil Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Aug 29, 2022 -

My Auto Import Center responded

We appreciate you taking the time to share your experience with us, Phil! We are navigating an influx of service requests with the holiday weekend approaching, and appreciate our customers patience during this time. We appreciate you trusting us with your business.

August 24, 2022

Excellent service. Great people. Nice waiting area with free popcorn, soda, and coffee. All around a great experience! Thanks! More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

...
27
...