My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
From scheduling the appointment to picking up our vehicle when completed, couldn't have gone better. Every employee was pleasant and efficient, and the service was completed very quickly. Only thing to make when completed, couldn't have gone better. Every employee was pleasant and efficient, and the service was completed very quickly. Only thing to make it better would have been a car wash, but honestly, very satisfied. More
The service is usually fast and the employees are very friendly. The facility offers beverages and popcorn...very nice extra while you wait for your vehicle. friendly. The facility offers beverages and popcorn...very nice extra while you wait for your vehicle. More
22 Highlander with 7000 miles, has a rear main seal leak. Toyota quality is supposed to be the best. Not the dealerships fault, service department doing what they can. Can't get loaner till Monday, planne Toyota quality is supposed to be the best. Not the dealerships fault, service department doing what they can. Can't get loaner till Monday, planned vacation screwed up. Not a pleased customer at this point. More
Follow up from my recent purchase to add accessories was timely. The staff was helpful and friendly. The work was completed on time and included a car wash. I am happy. timely. The staff was helpful and friendly. The work was completed on time and included a car wash. I am happy. More
I have never had an issue with my auto in the past and my service was great with the exception of the scheduler. I wasted 4 hours of my time making an appointment because of the scheduler’s lack of communica service was great with the exception of the scheduler. I wasted 4 hours of my time making an appointment because of the scheduler’s lack of communication. More
I drove 70 miles round trip for a 10K service interval on my Audi because I wasn’t happy with my local dealer. I received outstanding and speedy service, performed as expected and without issue. From the my Audi because I wasn’t happy with my local dealer. I received outstanding and speedy service, performed as expected and without issue. From the minute I entered the service garage, I was immediately greeted and welcomed by Andrew Keaton, the service advisor who checked me into the queue. He listened to my concerns and took great care to deliver above and beyond service. He even followed up mid-service to ensure I didn’t have to wait one minute longer than necessary. I left very impressed with this dealership and their level of customer service, something I can’t say of my local dealer. More