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My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of My Auto Import Center - Service Center
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October 03, 2022
The service department definitely sets the bar high. Very friendly and quick at check in. Super fast and efficient service. Such a pleasure to do business with. The waiting area is top notch. Very friendly and quick at check in. Super fast and efficient service. Such a pleasure to do business with. The waiting area is top notch. More
by JAMESP.WARD
Verified CustomerEmployees Worked With
Ella Randall
October 03, 2022
Went here for the 1st time, since we have had issues at the Grand Rapids dealership. The people we met here were very nice. The issue is that when we got our car back it was filthy. Oil a and grease on t the Grand Rapids dealership. The people we met here were very nice. The issue is that when we got our car back it was filthy. Oil a and grease on the door, steering wheel and drivers seat. Had to buy leather cleaner for 20 dollars to get it off. Tried contacting the manager many times, and left voicemails, but no response. Cannot go back to a place that treats a car that way. Update, the manager did call me back after posting my review. He seems like he is genuinely concerned about dealing with the issue. We will see, if we choose to give them another try. More
by SBWA
October 02, 2022
Always great service! I don’t take my car any where else but My Import Center. I don’t take my car any where else but My Import Center. More
by all4willsayI
Employees Worked With
October 01, 2022
They actually provide customer service. I thought it was extinct. They actually look at the car versus just do what the computer says. They are propmpt, communicate well, and honest. I was I thought it was extinct. They actually look at the car versus just do what the computer says. They are propmpt, communicate well, and honest. I was sure I needed shocks, maybe more. They fixed a plate that was hanging down, cleaned mud out of wheels, rotated and balanced. Problem solved way cheaper. I think most places would have taken advantage and done more costly work. Thanks Jeremy and team! More
by 7nataliek
Employees Worked With
September 30, 2022
Fast, accurate and courteous service. Nice customer waiting area, clean and friendly. I like to take my Nissan to this dealer, Nice customer waiting area, clean and friendly. I like to take my Nissan to this dealer, More
by R_SALAZAR_13
Employees Worked With
September 30, 2022
Extremely clean, well groomed staff. Customer care is always a priority. Wish they still would wash the car at the end of service time, but possibly staff is needed and people are hard t Customer care is always a priority. Wish they still would wash the car at the end of service time, but possibly staff is needed and people are hard to find. More
by DFLEMING57
Employees Worked With
September 29, 2022
I appreciate that I can make my appointment online, select the services I want, then get regular text updates. The service staff are very professional and helpful, any questions are answered promptly. select the services I want, then get regular text updates. The service staff are very professional and helpful, any questions are answered promptly. I definitely will continue using MyAuto for all service! More
by margaret4
Employees Worked With
September 29, 2022
The customer service was great. Easy drop off and pick up. They have coffee and popcorn and games you can play and comfortable seating. The service didn't take long Easy drop off and pick up. They have coffee and popcorn and games you can play and comfortable seating. The service didn't take long More
by andrewbean09
Employees Worked With
Not sure what his name was
September 29, 2022
All very friendly and helpful. Fix the problem with my tire in a very short wait without an appointment. Fix the problem with my tire in a very short wait without an appointment. More
by AMx21984
September 28, 2022
Service was great! Amenities in dealership were great. I’ll be back.for my next service Amenities in dealership were great. I’ll be back.for my next service More
by STMUNROE
Employees Worked With
