My Auto Import Center - Service Center

Service department personnel helpful. I made 4 trips to get oil changed and new tires installed. Some understandable but my tires were removed from My car before they realized my new one I made 4 trips to get oil changed and new tires installed. Some understandable but my tires were removed from My car before they realized my new ones were not available . This led to the car being kept overnight and I had to return one more time. I was provided with a loaner More

Work was performed as promised. Communications could be better. As a former business owner I know the value of communication. Communications could be better. As a former business owner I know the value of communication. More

Good service, but $32 for a tire rotation is pretty pricey. Last time it was $20. pricey. Last time it was $20. More

Been servicing my vehicles here for the last 15 years. Always welcoming and great service. Just disappointed with the sharp price increases, but I understand market blah blah blah. Always welcoming and great service. Just disappointed with the sharp price increases, but I understand market blah blah blah. More

Technician failed to reset need for maintenance cue on vehicle. Otherwise was fine service. Was surprised with an appointment that it would take an hour and a half if wanted car wash. vehicle. Otherwise was fine service. Was surprised with an appointment that it would take an hour and a half if wanted car wash. More

Thorough, friendly in and out quick. Convenient easy scheduling. Would highly recommend service department to others family and friends Convenient easy scheduling. Would highly recommend service department to others family and friends More

I was happy how fast it went. Employees were very pleasant and helpful. Nice experience. Employees were very pleasant and helpful. Nice experience. More

There was a little issue in my visit but may rating is high as they went above and beyond to apologize. I was in for an express oil change. Not knowing how many were ahead of me I was expecting an hou high as they went above and beyond to apologize. I was in for an express oil change. Not knowing how many were ahead of me I was expecting an hour wait. After 75 minutes I noticed my car still sitting where I left it when I checked in. Asked how many more were ahead of me and there was a surprised panic look with a question of "did you just drop this off." Not sure what truly happen, but the car was taken right in, oil change in 20 minutes, and no charge for the service. Things happen, but how you go about trying to make it right matters. More

Awesome girls at the desk! Very pleasant to deal with! 2 vehicles in two days very nice each time. Very pleasant to deal with! 2 vehicles in two days very nice each time. More

Comfortable showroom, customer-focused, great quality service. Great job in keeping clients updated on status of vehicle service. Great job in keeping clients updated on status of vehicle More