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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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November 04, 2022

I would highly recommend this service center to anyone! Excellent, high quality from start to finish!!!! More

by PSCHULTZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 04, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 04, 2022

the service was great . The service people were very polite. i was very pleased with work the techs have done. More

by wholph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 04, 2022

Service was good and prompt. Had an extremely difficult time reaching anyone to schedule service. Unable to leave a message, no response from website inquiry. Took two weeks to g More

by JIMJOHNSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate your feedback. We recently switched phone systems and apologize for the inconvenience. We appreciate our customers' patience and understanding while we finalize the transfer. We appreciate you trusting us with your business!

November 04, 2022

I had to wait over 2. 5 hrs for an oil change/ tire rotation. .. I had made an appointment for this service. More

by CAESARJILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Troyer
November 03, 2022

Was greeted promptly and she was friendly. I am sorry but I don't recall her name but she was located by the entrance door. Service was complete quickly. More

by gary.l.westmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall her name.
Nov 04, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 03, 2022

Very nice people, especially Robin. Thanks! ……..requiring to write 15 words is a waste da da More

by rmihos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin , Taylor Briggs
Nov 04, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 02, 2022

I had excellent service. They were very accommodating to my requests and made everything very simple. More

by jamesatenbrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth
Nov 03, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 02, 2022

Service was great. They told me it would take 30 to 45 minutes, it took 30. More

by ACWAHR
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Troyer
Nov 03, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 01, 2022

Olivia was amazing, My first visit to the Service Dept and it was pleasant, definitely will be beck. More

by Eko Dananjaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 31, 2022

Love this dealership. Great customer service! Clean and comfortable waiting area with beverages! Everyone is soooo nice and so accommodating. I will always be one of you More

by catherinelinst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

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