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My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of My Auto Import Center - Service Center
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November 16, 2022
We had our new 2022 Outback in for its first free oil change, something we are pleased was part of our package. We were impressed with the checkup and results that were gone over with us when the work w change, something we are pleased was part of our package. We were impressed with the checkup and results that were gone over with us when the work was completed. Prompt, courteous service. More
by S and R
Verified CustomerEmployees Worked With
Elizabeth Steeves. She would get high rating from us with her excellent explanation of what was completed.
November 15, 2022
They make you feel like you've been a life long customer and friend when you drive in for the first time. They clearly care that their customers are pleased with their service. and friend when you drive in for the first time. They clearly care that their customers are pleased with their service. More
by KENKOLK
November 15, 2022
Justin and Sam at my auto Subaru service were very helpful and went above and beyond to help with our 22 outback wilderness starlink issues. Subaru starlink tech support could not resolve the issue. I helpful and went above and beyond to help with our 22 outback wilderness starlink issues. Subaru starlink tech support could not resolve the issue. It was a bit of a pain to drop the vehicle off 2 separate occasions but the service dept at my import made the experience less of an inconvenience. Keep up the good work. More
by cdavis31
November 11, 2022
We had an appointment for brake service and although the service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the b service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the billing and Ella promptly was able to correct the issue. Great Service. On our 7th Subaru. More
by Ed W
Employees Worked With
Ella Randall
November 10, 2022
Great customer service. Also the tech informed me on each item that needs my attention. Although my vehicle wasn't cleaned 4 out of 5 stars I will return, as well as recomm Also the tech informed me on each item that needs my attention. Although my vehicle wasn't cleaned 4 out of 5 stars I will return, as well as recommend to family & friends to bring their vehicles here. More
by DATE6031
Employees Worked With
November 09, 2022
Very friendly and helpful for me never being there before. Took about hour which is what I as told it might take and waiting area is clean and user friendly. before. Took about hour which is what I as told it might take and waiting area is clean and user friendly. More
by dzwart16
November 07, 2022
Great service and easy to get taken care of. Vehicle was fixed quickly. The waiting area was great. Vehicle was fixed quickly. The waiting area was great. More
by jason@insuremuskegon.com
Employees Worked With
November 05, 2022
I’m not returning here ever again. They have lost my records, and don’t know what services are due even though I purchased here and have had ALL my services done here since 2015. They have lost my records, and don’t know what services are due even though I purchased here and have had ALL my services done here since 2015. I made an appointment 10 days ahead planning around several trips. Brought car in for service. They claimed no record of the appointment. The next day I got a notice saying I missed my appointment and would I like to reschedule. More
by JRDARLING
Employees Worked With
Justin Troyer
