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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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May 16, 2018

The reason to stay in the family I have been so pleased that I won’t buy a different brand car if they don’t service it. I come from a family of car mechanics and race car drivers and More

by CHRISTAJOHNSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley, Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

May 16, 2018

Amazing Mickala was amazing. She was very knowledgeable, always quick to respond and made this expensive fix a lot less painful. Thank you for everything Mi More

by stephanie.nelson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 16, 2018 -

My Auto Import Center responded

Mickala is amazing and we are so lucky to have her on our team! Thank you for taking the time to share your experience with everyone.

May 16, 2018

Cost of hose clamps were $8.45 each way out of sight Did good job on repair but way out of sight for parts $8.50 each for two hose clamps plus $125 to put them on. Total job $204 More

by HCCONNELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

My Auto Import Center responded

Thank you for taking the time to rate our dealership. I am sorry that you felt our $8.50 hose clamps were too expensive.

May 16, 2018

very efficient and very friendly As always, My Subaru has given me exceptional friendly and quality service. No questioning regarding warranty covered item and the need for a repla More

by bobkeim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Siebart
May 17, 2018 -

My Auto Import Center responded

Bob thank you so much for giving us the opportunity to earn your service business and for taking the time to share your experience with your neighbors and coworkers!

May 16, 2018

New Brake Pads Mikaela went out of her way to provide me with a loaner car while my Audi was being serviced and even let me keep it overnight when the service wasn’t More

by njlaferriere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 17, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone! We are more than happy to provide you a free service loaner any time as we know how valuable your time is.

May 16, 2018

our snow tires were removed, brakes and suspension evaluated Frank was very friendly, the service was completed in a timely manner. We always get great service at My Auto Import....keep up the great work! More

by VICKIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Siebart
May 17, 2018 -

My Auto Import Center responded

Frank is one of the best and we are lucky to have him! Thank you for taking the time to share your experience with everyone!

May 16, 2018

Caleb a keeper Excellent service from Caleb. Thorough and courteous. Explained everything in plain language. I would enjoy dealing with him again. Ordered necessar More

by slhendricksonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
May 17, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

May 07, 2018

Jason is awesome! Jason helped me with the parts on my 2007 Camry He was very professional and friendly. Their prices are sometimes slightly higher than what you can g More

by Chan 168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Buehler
May 07, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

May 02, 2018

Efficient I've had my Prius serviced here since I bought it from them in 2006. Their service dept is caring, thorough, efficient - excellent service! Kevin Sach More

by HappyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sackett
May 03, 2018 -

My Auto Import Center responded

Thank you for giving Kevin the opportunity to earn your service business and for taking the time to share your experience with everyone!

April 27, 2018

Streamlined and smooth process Although my used SUV 2006 Toyota purchase was from a private individual in 2013 and not from this dealership, my service experience for the couple of More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Technician > Jeremy, Service > Brittany, Kevin Sackett
Apr 30, 2018 -

My Auto Import Center responded

Thank you for giving us an opportunity to earn your service business and for taking the time to share your experience with everyone!

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