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My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of My Auto Import Center - Service Center
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Verified Customer
November 23, 2022
Beth kept me informed on the progress. Everything done right the first time!! Friendly environment and professional service. Everything done right the first time!! Friendly environment and professional service. More
by MBosma
Employees Worked With
November 22, 2022
the service was timely, friendly and accurate with clear communication. i like the messaging which allows me to see what is exactly going on with my car and the repairs necessary for it. thank you! communication. i like the messaging which allows me to see what is exactly going on with my car and the repairs necessary for it. thank you! More
by GERHARRI
Employees Worked With
November 19, 2022
Everything was exactly as I was told. My appointment was at 7:30 and was told it would take approximately 4 hours. Larry was great and I am sorry I don’t remember the name of the servic My appointment was at 7:30 and was told it would take approximately 4 hours. Larry was great and I am sorry I don’t remember the name of the service tech but he did message me to let me know he was available anytime for questions. Great service More
by DKELLEY99
Employees Worked With
November 18, 2022
Dealership was clean, all were very nice to work with, accurate and to the point. accurate and to the point. More
by JIMBURNETT
Employees Worked With
November 18, 2022
The best thing . about this review is that we were able to get in without an appointment. However, we shouldn’t have had to come back in the first place. I would expec about this review is that we were able to get in without an appointment. However, we shouldn’t have had to come back in the first place. I would expect that when swapping tires, they would be balanced. No one told me they were not. The next day I returned and was charged to balance the tires and I was also told that I needed new back brakes. The pads were almost bare. I bring my car in regularly for recommended service. I also have documentation starting from a year back at least that I thought something was wrong with brakes and I was assured that they were fine. I as well as you are lucky that they did not affect the rotors. We were told that the repairs would take an hour, we were there for over 3. The gentleman who checked us out did deduct $20 for which we are appreciative. However, he yelled about the technicians who were test driving my car. I felt that it was somewhat unprofessional. The shop was closing and I felt that they just kind of booted us out of there. I had also told them that the tire light was on, and it was still on when we left. More
by LOUIELIZARD023
November 17, 2022
The people in the service department got my car's battery recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it' recharged and the car is running perfectly now. What a friendly and efficient group of workers. Plan to bring our new Subaru to My Subaru for all it's maintenance. More
by KENKOLK
November 17, 2022
Prompt, professional, and friendly service! I don’t know the names of the employees I worked with, but both were 5 stars. (I had to select somebody from the Service Dept list, so I just picked I don’t know the names of the employees I worked with, but both were 5 stars. (I had to select somebody from the Service Dept list, so I just picked the first one… This should be an optional field in your survey!) More
by susan.fisher
Employees Worked With
