My Auto Import Center - Service Center

A Little Frustrated It was a very busy Monday morning and my wait was going to be longer than I'm used to. Our Outback was in for an oil change and general once-over. Whe It was a very busy Monday morning and my wait was going to be longer than I'm used to. Our Outback was in for an oil change and general once-over. When the car was finished I paid the bill and drove away. Noticing that the next oil change sticker only indicated 3,000 miles and turned around and returned. The service manager talked with the mechanic and they realized that he had put in the 3,000 mile oil and not the 6,000 mile oil that was requested. I had to return to the waiting room for another 20-30 minutes. I was given a free oil change for our next visit. More

Quick and satisfactory Came in with an issue with key fob, this is the third time since I bought the car in February 2018. Mickala trys to get it fixed. It is at least for n Came in with an issue with key fob, this is the third time since I bought the car in February 2018. Mickala trys to get it fixed. It is at least for now. More

long wait In my opinion, it would be helpful to offer an estimate to the wait time, how long service will take. I failed to ask, and waited 2 hours. The service In my opinion, it would be helpful to offer an estimate to the wait time, how long service will take. I failed to ask, and waited 2 hours. The service was great, but I could have spent the time doing anything but waiting in the lobby. This information (of course an estimate) would be very appreciated. More

Worked hard to give me great work and great value My Nissan went in for a recall issue. I had called and spoken with them a couple of days prior about the possibility of having a second key fob progra My Nissan went in for a recall issue. I had called and spoken with them a couple of days prior about the possibility of having a second key fob programmed and the hide-a key cut. They were super accommodating, were able to give me an out the door price and had it all available the next day when i brought my car in. The service took the exact amount of time that i was quoted it would. The shuttle driver was pleasant and got me to work in one piece. All service members encountered were super friendly. The icing on the cake was that Beth had them wash my car after they were done and it still looks beautiful :) More

Phenomenal Service I cannot begin how incredible this dealership is for service. I’ve taken my 04 outback there multiple times now and am consistently impressed. Fair pr I cannot begin how incredible this dealership is for service. I’ve taken my 04 outback there multiple times now and am consistently impressed. Fair prices and they get it done right! More

amazing I have been a G M guy all my 71 years now this is my fourth car between my me my wife and son we are so pleased with outstanding sales and service t I have been a G M guy all my 71 years now this is my fourth car between my me my wife and son we are so pleased with outstanding sales and service this is a great place they take care of you like the care you are here thank you More

Messey Left the car with greasy foot prints on passenger side carpet put paper down on driver side but not passenger side no excuse for that. Not the first t Left the car with greasy foot prints on passenger side carpet put paper down on driver side but not passenger side no excuse for that. Not the first time that happened. More

Impressive My last trip for repair at My Import Auto Nissan was impressive and exceeded my expectations. I would hesitate to take my car thee again. My last trip for repair at My Import Auto Nissan was impressive and exceeded my expectations. I would hesitate to take my car thee again. More

Fast, easy, respectful. I went in for routine maintenance. I was met by representative who checked on what I needed, asked if I was familiar with the waiting room, and came I went in for routine maintenance. I was met by representative who checked on what I needed, asked if I was familiar with the waiting room, and came and got me when the oil change was finished. He explained the review sheet, took my payment and directed me to my car mentioning that the keys were it it. More

Competent, efficient and friendly; impressive service. We had a few specific problems with our 2010 VW Passat, some requiring diagnosis and cost estimates (heater coil issue, blower) for future repair cons We had a few specific problems with our 2010 VW Passat, some requiring diagnosis and cost estimates (heater coil issue, blower) for future repair consideration and some other, more minor, requiring immediate attention (windshield wiper replacement, oil and filter change) along with some questions about general performance of the car, e.g.., jerkiness of acceleration (a dual clutch phenomenon), length of fan blowing (seemed excessive to us). Agent was friendly and obviously quite knowledgeable; gave clear explanations and indicated what jobs would be done forthwith and which would be diagnosed for later consideration and assessment. Spelled out various options (with priorities) for undertaking future work. Overall, very pleased with the service. Nice waiting room, coffee, soft drinks and popcorn available. More