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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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November 23, 2018

Oil Change Quick fast Oil Change! I was in and out in about 20 mins! Friendliest service guys in town, I am always greeted with big smiles! More

by brendasmith0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
Nov 28, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

November 22, 2018

Oil change and check fluids, etc Great help and done promptly. However the next day the vehicle would not start. Need to call AAA and possibly get the car service tomorrow I did n More

by jckocher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar, Mike Udell
Nov 28, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone.

November 22, 2018

Audi A3 As she has been in the past, Michala was very informative, knowledgeable and courteous. I have seen her train/educate new hires so it would appear to More

by rjacobs394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Nov 28, 2018 -

My Auto Import Center responded

Thank you for giving us an opportunity to earn your service business! Mickala is indeed a valuable asset to our team and we are lucky to have her!

November 21, 2018

Great fast service Byrd Harderman Jr Is so friendly and ready to help with whatever you need done. He is a great asset to the dealership. The dealership wouldn’t be the More

by Tundra17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regan Taylor, Byrd Harderman Jr
Nov 26, 2018 -

My Auto Import Center responded

Byrd is one of the best in the business and we are extremely lucky to have him on our team!

November 20, 2018

Excellent service and very nice waiting room! From the moment we entered, we were welcomed by smiley faces, no exception. Special kudos to Javid, Roy, Tyler, Nathan and Jason. They took very goo More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar, Roy Vanliere, Jason, Nathan, Javid
Nov 26, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

November 19, 2018

super friendly, work done early, great communication Changed snow tires and got new wipers for the season. Work done early, they called to tell me and sent shuttle right away. Put wipers on for me. Bou More

by tw0842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Nov 19, 2018 -

My Auto Import Center responded

We greatly appreciate the opportunity to earn your service business! Thank you for taking the time to share your experience with everyone!

November 15, 2018

Tune up Very honest place to deal with. I appreciate Kevin and his explaining the work that needs to be done and not trying to up sell you on additional work. More

by Riley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sackett
Nov 19, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

November 14, 2018

Exceptional service During my recent visit to My Auto import Center I received truly exceptional service. My Toyota service advisor was extremely helpful and the work was More

by joelcoston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sackett
Nov 19, 2018 -

My Auto Import Center responded

Joel thank you for giving us the opportunity to earn your service business!

November 14, 2018

Great Experience . . .again. Was another great experience working with Mikala and the technicians at the VW desk/service center. Always going above and beyond for me, Thanks ag More

by kelleyjo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Nov 19, 2018 -

My Auto Import Center responded

Kelly thank you so much for continuing to give us the opportunity to earn your service business! You can drive through our company meetings any time!

November 14, 2018

Always Excellent Service! The Team at My Auto is always quick, yet thorough. Mickala and Andrew do a great job of taking care of our vehicles and providing excellent customer More

by KARLA.BUCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Mickala VanDop
Nov 19, 2018 -

My Auto Import Center responded

Karla thank you for giving Mickala and Andrew the opportunity to earn your service business!

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