Back

My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

Sort by
December 19, 2018

Change headlight bulb Sometimes it pays to go to the dealer for repairs. A mechanic in Holland, MI quoted me two hours of labor and a total of $260 to change a light bulb b More

by TIM.HODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Dec 26, 2018 -

My Auto Import Center responded

Tim thank you for making the drive in and giving us the opportunity to earn your service business!

December 19, 2018

Unscheduled 10k service Came into the dealership in the afternoon to check on my sons car that was being repaired. Noticed that my car was 300 miles from the 10k service. M More

by kschueler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 26, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

December 15, 2018

light replacement and oil change inspection Easy in, easy out. Wait was short in pleasant space, Only suggestion is to remove the TV and have ads for vehicles with no sound. It is the most annoy More

by lunarcanine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 18, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

December 15, 2018

Excellent Took my Audi in for the first oil change that was free. Mackala kept me updated of the needs of my car while I waited and helped me split up the cost More

by D_Mtz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 18, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

December 14, 2018

I'm not a car person but this was great! My auto got my car right in and serviced it quickly. They addressed all of my concerns and I didn't have long to wait!. The waiting area is comfortabl More

by MLKORTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler McKellar
Dec 14, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business and for taking the time to share your experience with everyone!

December 14, 2018

Beetle with nail in the tire Mickala goes above and beyond..... top shelf service every time I have received the best service from My Auto but I will say the review with requi More

by GABFAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 14, 2018 -

My Auto Import Center responded

Mickala is one of the best and we are lucky to have her on our team! Thank you for taking the time to share your experience with everyone!

December 14, 2018

Great! Our 2015 Toyota Corolla had a recall notice, we went to MY Auto Import Center in Muskegon, they fixed it in about one hour, offered to give us a free More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Dec 18, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

December 13, 2018

Warranty lo beam headlight repair The service was on time , they did it in the time they had told me BUT THEY DID NOT FINISH THE REPAIR BY PUTTING THE INNER WHEEL WELL BACK TOGETHER W More

by pmeeuwsen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Nash. Hannah Dillree
Dec 14, 2018 -

My Auto Import Center responded

I spoke with both our Subaru Service Advisor and our Service Manager regarding your issues. Our Service Manager, Javid Zahir, would like to speak with you regarding our error. Please reach out to Javid directly at your convience 231.291.8754.

December 13, 2018

Phenomenal won’t go anywhere else to buy a car Michaela did an excellent job. The service the use of a loaner car and cars that they have at the dealership are all what I want I would tell anybody More

by NotreDame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 14, 2018 -

My Auto Import Center responded

Mickala is one of the best and we are lucky to have her on our team! Thank you for continuing to give us the opportunity to earn your business!

December 12, 2018

Very informative. Very eductional. Dedicated agents. Wished the time would have been shorter. Designed to take less than an hour and turned into over 3 hours. Wouldn't change a thing though. More

by chrisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
Dec 14, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone.

...
166
...