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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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January 09, 2019

Quick and Easy Went in for recall work. They provided transportation and had my vehicle back to me in no time with no issues. Very pleased with my experience!!!! More

by JVAND97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Byrd Harderman Jr, Tyler McKellar, Kevin Sackett, Will Smith, Mickala VanDop
Jan 10, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

January 09, 2019

Two Thumbs Up I called for an oil change and a recall. Kim first scheduled me for an oil change, but not the recall because it was so recent. She put me on a li More

by MCWELLER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kim at the Subaru service counter.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

January 09, 2019

Easy and no Hassle Great experience. I booked online for the same afternoon, showed up and they were expecting me. Waiting area was comfortable and it's always fun to l More

by Paul V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 09, 2019

Smiling Faces! Welcome smiles, fast and efficient service, confidence... all from my experience at My Auto Import Service last week. Thank you for working hard for More

by reecer2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 09, 2019

30,000 mile check Efficient, complete check, easy to work with Provided an explanation of all service and addressed other concerns Everyone I met was friendly and w More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 09, 2019

The service center is great The service department is tops, they check me in fat, give an accurate estimate of time the service will take and go over the bill so I understand wha More

by Subaru101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 09, 2019

Knowagable honest diagnognostics, high quality workmanship. I have been using this dealership after purchasing the vehicle from the same. After 130,000 miles it is still running great. When they tell what nee More

by SAMARAFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone is so good I cannot remember all the names.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 09, 2019

Warranty Service to Audi's standards. The service took little longer to complete. The Service Manager kept me in the loop.:-) A printout of the service was given to me explaining the servi More

by Joesteff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

December 19, 2018

Great I had a great experience. I didn’t wait too long for service and there was a nice waiting room with a play area for my 3 year old to play in. More

by angelalubana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Dec 26, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

December 19, 2018

Very efficient Very friendly, fast and going the extra mile to make things easy for me. He told me it would be done in a few hours and it was. He helped me by driv More

by bbbates01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason?
Dec 26, 2018 -

My Auto Import Center responded

Thank you for taking the time to rate and review our dealership!

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