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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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January 11, 2019

Excellent Everyone I met is professional and courteous at this dealership. Good prices on their maintenance services. I would recommend this dealership to anyon More

by awhite873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the young man's name that I worked with.
Feb 06, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

January 10, 2019

Efficient, friendly and knowledgeable staff The maintenance began on time and ended on time. Service Manager (Heather) did an excellent job. Loaner helped me use my four hours productively. New More

by VENPOL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 10, 2019

Great Service Brought the car in for a brake job, instead was told my brakes were just fine. They could have changed them as that is what I was expecting, instead More

by RAM500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 10, 2019

2014 audi service The Audi service department did a fine job and repair was corrected , friendly and informative ,at the service counter, customer waiting area was very More

by davebarham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickala VanDop, Eric Nelson
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 10, 2019

Great dealership for a great car The people at this dealership are consistently friendly, courteous, very knowledgeable and helpful. I wouldn’t take my car anywhere else. This is my More

by MHOWE1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 10, 2019

service 10,000 mile check Top notch service from beginning to end. Everyone was helpful, friendly and it made the experience well worth the 30 mile drive to the dealership. More

by kimcioffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

My Auto Import Center responded

Thank you for making the drive in and giving us the opportunity to earn your business!

January 10, 2019

Fast and Friendly My car needed to be re-Simonized after an accident. The service department was easy to work with in scheduling, had a loaner car available, and perfor More

by Janie_Teach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

January 09, 2019

Excellent service I bring my older Toyota Sienna into My Auto Import in Muskegon for oil changes and maintenance. The service I receive is top notch and I appreciate i More

by JILLVANANTWERPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Tyler McKellar, Kevin Sackett
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

January 09, 2019

Consistently Consistent! I have said this hundreds of times. My Import Auto has the most amazing customer service. The people are ALWAYS kind, helpful and efficient, and EVE More

by Murt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
Jan 10, 2019 -

My Auto Import Center responded

Byrd and Tyler are two of the best in the business and we are incredibly lucky to have them on our team! Thank you for taking the time to share your experience with everyone!

Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

January 09, 2019

Alway excellent and consistent Every time I bring our cars in for oil change or other questions we always get friendly, thorough and time efficient service. This time was no differe More

by NANCYJO2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Smith, Mike Udell
Jan 10, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your service business!

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