My Auto Import Center - Service Center

Excellent Great work! Kept me apprised of everything as maintenance was going forward. They detailed everything they found that was in check and everything that Great work! Kept me apprised of everything as maintenance was going forward. They detailed everything they found that was in check and everything that might become a concern. Very well done. Very appreciative. A+ More

Great Subaru Dealer service I made an appt for new tires online. Arrived before appt. time and was able to drive in service welcome bay. Met service advisor, who was expecting me I made an appt for new tires online. Arrived before appt. time and was able to drive in service welcome bay. Met service advisor, who was expecting me. Waited in comfortable customer area for about an hour. Met with service advisor, made car conversation, paid, & went on my merry way. More

Amazing, customer service provided by Beth is awesome!! Beth provides accurate and great service and if not, she will call and let you know in advance what the problem is, so the customer is completely sati Beth provides accurate and great service and if not, she will call and let you know in advance what the problem is, so the customer is completely satisfied! Beth is very easy to work with, always making sure the customer comes first. Also, I always love it when Bryd and Tyler are so willing to help you even if your car is in service, that is some great customer service!! More

Services handled well and quickly resolved my problem I had an issue with my read view mirror and was able to get into service almost immediately to have is resolved. Mickala did a great job getting this I had an issue with my read view mirror and was able to get into service almost immediately to have is resolved. Mickala did a great job getting this fixed for me! More

Great Service I always receive fast, reliable, and friendly service. What is more, they genuinely take care of their customers with selling lots of extra "services" I always receive fast, reliable, and friendly service. What is more, they genuinely take care of their customers with selling lots of extra "services". They are always quick and efficient. I usually wait about 30 minutes. More

20K service Drove out of our way to buy our RAV at My Auto, and have returned to have our service done at My Auto, after using a Toyota Service closer to us, x2. Drove out of our way to buy our RAV at My Auto, and have returned to have our service done at My Auto, after using a Toyota Service closer to us, x2. Never again! Committed to return to My Auto of Muskegon!! Roy Van Liere is an excellent sales person and Mr. Byrd is fabulous in the service department. I will keep returning to My Auto in Muskegon!! More

Excellant As usual my visit to MyToyota was a enjoyable experience. My Corolla received a 100,000 mile check up. It was serviced for new rotors and pads for th As usual my visit to MyToyota was a enjoyable experience. My Corolla received a 100,000 mile check up. It was serviced for new rotors and pads for the front end. The experts topped off everything and checked off everything. When they were done they washed the car. While I was waiting in the lounge, I had coffee and used the massage chair. Also I talked to the friendly sales people about cars and trucks. . Since I needed the brake works, they loaned me a Prius Prime to drive. What a delightful car to drive on a wintry day. it is. The heated seats felt real good to my bursitus hips. I have two Toyota's and look forward to visiting there. More

Excellent Nissan Service Center I am very satisfied and happy with the service and assistance given by this Nissan Service Center. Beth was especially helpful, easy to talk to, made I am very satisfied and happy with the service and assistance given by this Nissan Service Center. Beth was especially helpful, easy to talk to, made sure any questions I had were answered and she was readily available by phone. I'd had a couple bad experiences with this same service center in the past (about 10 years ago) and actually quit going there back then because of the Nissan Service Manager. The new staff have totally changed my mind and I'd be happy to once again count on them for service. I am a retired widow and have to depend on others for quality work. Beth made me feel more like family than a customer and that they'd take good care of me. More

fast and simple, though drove in. gave them my name an time of appointment, and stated I needed 6,000 mile checkup and they stated it would be about 20 to 30 minutes. About 2 drove in. gave them my name an time of appointment, and stated I needed 6,000 mile checkup and they stated it would be about 20 to 30 minutes. About 20 minutes they stated that it was completed and I was on my way. They also gave me a list a list of what was done. More

Efficient Taking my car in for maintenance is always a good experience at My Auto Imports. They are efficient and will let me know if the maintenance will take Taking my car in for maintenance is always a good experience at My Auto Imports. They are efficient and will let me know if the maintenance will take longer than expected. They have made an effort to make the waiting area comfortable and a pleasant experience as possible. More