My Auto Import Center - Service Center

15000 service Prompt appointment and no waiting. Excellent service, and courteous staff. I do not remember the names of service staff, but all were courteous and ef Prompt appointment and no waiting. Excellent service, and courteous staff. I do not remember the names of service staff, but all were courteous and efficient and went over my vehicle’s service results with me at the end of the appointment. We dealt with Trey Lawton because he has been our sales person for over 12 years now, and we have a second car, an Acura, whose lease is up soon. We want to replace it with a vehicle from My Auto, and Trey is consulting with us on what our options are. More

express service Timely service turn around. Wrong return date on return service sticker, set me to return in 3 months when my oil changes are every 6 months for Niss Timely service turn around. Wrong return date on return service sticker, set me to return in 3 months when my oil changes are every 6 months for Nissan Murano. Service depot unable to order manual part because they could not find the number in their book. This visit not as welcoming and did not give me a feeling of quality service assurance. More

Replacement snow tire Kevin is always responsive, respectful, helpful & friendly. I count on him for guidance with auto decisions. He is a great asset to My Auto Imports. Kevin is always responsive, respectful, helpful & friendly. I count on him for guidance with auto decisions. He is a great asset to My Auto Imports. More

Very helpful The staff was very helpful. Our truck came in under a recall. They fixed the recall and showed us other parts that looked worn and needed to be replac The staff was very helpful. Our truck came in under a recall. They fixed the recall and showed us other parts that looked worn and needed to be replaced. There was no pressure to replace the parts. More

recall notice McKayla was awesome. Made me feel like i've been coming there for years. I will definitely have them service my car in the future! McKayla was awesome. Made me feel like i've been coming there for years. I will definitely have them service my car in the future! More

Last minute oil change! Me: "AH! Mickala, I kept forgetting to schedule an oil change. I'm overdue, when can you squeeze me into your first appointment of the day so I can st Me: "AH! Mickala, I kept forgetting to schedule an oil change. I'm overdue, when can you squeeze me into your first appointment of the day so I can still get to work on time?" Mickala: "How does tomorrow morning work?" ALWAYS the best customer service from Mickala. She gets things done! More

Oil change Pulled right in at 4:30pm and by 5:00 my car was all done for an oil change and they washed it for me too! Thanks guys!!! Pulled right in at 4:30pm and by 5:00 my car was all done for an oil change and they washed it for me too! Thanks guys!!! More

10,000 mile service was excellent I had an appointment the next day even though I called late in the day. They had me out in less than 30 minutes with my care washed and all work done I had an appointment the next day even though I called late in the day. They had me out in less than 30 minutes with my care washed and all work done. Couldn't be better. More

Excellent Service The women at the AUDI service counter are always helpful and knowledgeable. I am pleased with my service and I appreciate being remembered as a cust The women at the AUDI service counter are always helpful and knowledgeable. I am pleased with my service and I appreciate being remembered as a customer. The waiting room is decent and I appreciate the cappuccino machine. It makes a nice cup. More

Attention and respect Eric listened and responded with clear explanations and, when necessary, plans for addressing my issues at a future appointment. All staff members w Eric listened and responded with clear explanations and, when necessary, plans for addressing my issues at a future appointment. All staff members were courteous and knowledgable. More