My Auto Import Center - Service Center

Toyota Care is awesome! This is the only place I will go for service. My Rav4 is always cleaned and the service is fast. Vince was great with checking my tires and brakes This is the only place I will go for service. My Rav4 is always cleaned and the service is fast. Vince was great with checking my tires and brakes for FREE More

Toyota Truck repair Once again they went above and beyond with their service. We are always pleased. They were willing to fix added things my husband asked them to do. Once again they went above and beyond with their service. We are always pleased. They were willing to fix added things my husband asked them to do. More

Outstanding service Fantastic. They we're ready and waiting for me. Even knew my name. Greeted me in a friendly manner. Did excellent work and even wash the exterior and Fantastic. They we're ready and waiting for me. Even knew my name. Greeted me in a friendly manner. Did excellent work and even wash the exterior and clean the interior of the car. Above and beyond expectations. More

Great Customer Service Very friendly. Easy in & out. Comfortable waiting area with extra amenities. Always a pleasant experience! I appreciate that the sales people walk Very friendly. Easy in & out. Comfortable waiting area with extra amenities. Always a pleasant experience! I appreciate that the sales people walk through the waiting area and say hello to the customers they previously sold cars to. They do a great job creating a culture of "community" there. More

warranty repair replaced shutter assembly on radiator that had malfunctioned. I have read that something can get stuck in the shutter, causing the check engine light. replaced shutter assembly on radiator that had malfunctioned. I have read that something can get stuck in the shutter, causing the check engine light. Wondering if living in Michigan with the ice and snow buildup if this is going to be a recurring problem that will not be covered under warranty next time. More

big warranty recall of 2007 Tacoma My truck needed the frame replacement due to rust issues recall.. They were very clear with their information. When the frame arrived, they drove th My truck needed the frame replacement due to rust issues recall.. They were very clear with their information. When the frame arrived, they drove their loaner truck to my home 70 miles away!! to get my truck because we could not get down to the dealer for a couple of days. We did have to wait for 3 months for this repair but that was no fault of this dealer. They finished the repairs within a week!! We couldn't be more pleased with their service and appreciated the Toyota brand for standing behind their product. More

Fast and friendly I pulled in and was greeted by name. On my first visit! I went to the service lounge and booted up my laptop and did some work. Car was ready in less I pulled in and was greeted by name. On my first visit! I went to the service lounge and booted up my laptop and did some work. Car was ready in less than 45 minutes AND I didn’t lose that productive time on my job since I was able to start my workday in the lounge. The massage chairs were a temptation, but maybe next time. Coffee was hot and tasty. More

Makala is absolutely the best I have owned 10 Lexus Automobiles several BMWs and Infiniti vehicles. And therefore have interacted with all of their service departments. Makala at m I have owned 10 Lexus Automobiles several BMWs and Infiniti vehicles. And therefore have interacted with all of their service departments. Makala at my auto imports audi is absolutely the best I have had the pleasure I'm dealing with. The customer service, care for the customer and efficiency of the work is world class. I hope she is in her position as long as I am driving Audi's. 10/10 More

General Maintenance I took my car in for an oil change and tire rotation. They also did a general once over and changed my wipers and the air filter. I expect them to t I took my car in for an oil change and tire rotation. They also did a general once over and changed my wipers and the air filter. I expect them to take good care of me and my vehicle, and they've never let me down. More

Efficient and Friendly I stopped in because I had a tire pressure alert sound about a mile from the dealership. They got me right in, found a nail in my tire, did a complime I stopped in because I had a tire pressure alert sound about a mile from the dealership. They got me right in, found a nail in my tire, did a complimentary repair and had me on my way within a half hour. Mickala is always extremely friendly and helpful! More