My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
love Is The Answer Just pleased as punch. I felt waited upon like I was royalty. Never felt pressured or mindless. When it was over I learned many important features of Just pleased as punch. I felt waited upon like I was royalty. Never felt pressured or mindless. When it was over I learned many important features of the car I chose. More
good efficient Prompt service, done on time. Very efficient and professional. Would recommend this dealership to anyone. We have had good experiences over the years. Prompt service, done on time. Very efficient and professional. Would recommend this dealership to anyone. We have had good experiences over the years. Very clean areas. More
First time I wasn't satisfied Service person said it would be about 45 minutes so I waited, but I was there over 2 hours. If I knew that I would have went and had lunch. The excuse Service person said it would be about 45 minutes so I waited, but I was there over 2 hours. If I knew that I would have went and had lunch. The excuse was that the computers crashed, thats fine, it happens but shouldn't someone told me that it would be much longer so I COULD have made other plans!!!! More
It was great! Everyone was friendly and very efficient. I was given a loaner and was called when the work was completed, including a recall fix. I was completely bl Everyone was friendly and very efficient. I was given a loaner and was called when the work was completed, including a recall fix. I was completely blown away by the fact that there was no charge. The cherry on top was a car wash!! Thanks all! Mickala follow up was fantastic too More
The "Ground Hog Day" of exceptional customer service Mickala is the "Ground Hog Day" of customer service. While the repair process may be routine Mickala makes the service special and unique every time. Mickala is the "Ground Hog Day" of customer service. While the repair process may be routine Mickala makes the service special and unique every time. With all items in the service cycle being the same, the customer service I receive is the main reason why I keep coming back to My Auto for service. More
Tire rotation and oil change. Everyone in the service department is always friendly and service is completely promptly. Service area is clean. I appreciated the car wash after my c Everyone in the service department is always friendly and service is completely promptly. Service area is clean. I appreciated the car wash after my car was serviced! More
High prices $75 + dollars for an oil change is totally unacceptable. Price was not displayed or provided prior to service being completed. All previous oil change $75 + dollars for an oil change is totally unacceptable. Price was not displayed or provided prior to service being completed. All previous oil changes have been completed at this dealership. Never again. You have lost a service customer and a new auto purchase. More
Excellent Service When ever I visit My Auto Import Center, I always experience top quality customer service. The employees are professional and kind! Service was easy, When ever I visit My Auto Import Center, I always experience top quality customer service. The employees are professional and kind! Service was easy, fast and top notch. I enjoy waiting in a very clean and accommodating atmosphere. More
Good fast service no pushy sales I was torn between 3 and 4 stars just for the fact that it was a little hard for me to get an appointment that worked for my work schedule, once I arr I was torn between 3 and 4 stars just for the fact that it was a little hard for me to get an appointment that worked for my work schedule, once I arrived at the dealer I saw loaner cars in the lot and wondered to myself why I was not offered one to make scheduling easier. Beyond that my service was great and fast. Staff was very nice and helpful. More
Great Fast and friendly They let me know everything about my car and if there was anything I should have fixed. Nothing else to say, everything went g Fast and friendly They let me know everything about my car and if there was anything I should have fixed. Nothing else to say, everything went great. Thanks Bryan More