My Auto Import Center - Service Center

12 minutes That's how long it took the service department to replace the brake switch that was required for the recall. For the moment I arrived I was treated a That's how long it took the service department to replace the brake switch that was required for the recall. For the moment I arrived I was treated as if I was the only customer that was in the house. Now that speaks to a CLASS OPERATION. I was just sorry I couldn't have a 2nd cup of coffee, but I can live with that. Excellent staff and excellent work all delivered with professionalism. More

10,000 mile service & 3 recalls Excellent work and completed in far less time than originally estimated. Service updates were provided by Regan Taylor. We also purchased a 2019 Toy Excellent work and completed in far less time than originally estimated. Service updates were provided by Regan Taylor. We also purchased a 2019 Toyota Highlander while we were there. Alex was helpful in negotiating the purchase. Both Regan and Alex were very helpful and professional. More

Love this company No matter what they always go above and beyond to help thank you for all you do. Went in without an appointment with my three grandkids with an over t No matter what they always go above and beyond to help thank you for all you do. Went in without an appointment with my three grandkids with an over two-hour wait ahead of me they got me in sooner so that I didn' have to wait that long with a 1 and 2-year-old. More

Great work, fair price. As always, My Audi Muskegon delivers the goods in a fast, friendly manner. The loaner car program is a life saver with scheduling service and making i As always, My Audi Muskegon delivers the goods in a fast, friendly manner. The loaner car program is a life saver with scheduling service and making it to work on time! More

I'm in love with Mickala Pricey, of course, but that's to be expected with dealer Audi service. Everything was done quickly without incident. The use of a loaner car was als Pricey, of course, but that's to be expected with dealer Audi service. Everything was done quickly without incident. The use of a loaner car was also appreciated. More

Multiple Problems 1. Had an instance where NO oil was placed in my car, after draining oil. 2. Always find greasy hand prints on doors, after oil change 3. Labor i 1. Had an instance where NO oil was placed in my car, after draining oil. 2. Always find greasy hand prints on doors, after oil change 3. Labor is expensive More

oil change I really appreciate the guy at the service counter. His name is Vince. I also bought my Hilander through you and he was the sales man. He is a very I really appreciate the guy at the service counter. His name is Vince. I also bought my Hilander through you and he was the sales man. He is a very pleasant man. More

10,000 mile maint on my Tiguan Got car in right away .Always enjoy working with Mickala. Always takes time to answer any questions or check if there are any other concerns with car Got car in right away .Always enjoy working with Mickala. Always takes time to answer any questions or check if there are any other concerns with car.Live on a dirt road and had a lot of mud up in my tires/wheels causing it to vibrate when I drove it .She made sure they were cleaned up good along with a good car wash. More

Fabulous service Very customer friendly and helpful! These guys always take care of the customer with a job well done. They are friendly and do a great job of explai Very customer friendly and helpful! These guys always take care of the customer with a job well done. They are friendly and do a great job of explaining the service they provide! More

Recall service handled very well There was a big delay due to parts being unavailable. I received notification from Audi about the recall. Once the appointment was actually made, My A There was a big delay due to parts being unavailable. I received notification from Audi about the recall. Once the appointment was actually made, My Auto was fast and efficient. The waiting area is clean, comfortable and allowed me to work on my laptop in pleasant surroundings. I especially liked the communication from the service folks: clear and concise. No pressure. More