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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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August 08, 2019

Awesome Experience! I just needed an oil change and rotated my tires. I was running late and they were still incredible nice and quick, even after I added a couple other More

by JESSICADAVISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nash
Aug 08, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 08, 2019

Oil change In and out in 45 minutes! Very much appreciated the quick oil change service. Is the ‘go to service center’ for our two Toyota 4Runners! More

by MIKEJ0856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lube Service Staff
Aug 08, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 08, 2019

Problem solved, but could use better communication. Wouldve liked more status reports on svc diagnostic, part shipment eta and complete time. Technician left two plastic fasteners out of instrument pan More

by EMPETRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Aug 19, 2019 -

My Auto Import Center responded

Thank you for taking the time to rate our dealership! We apologize that you did not feel that there was enough communication, we will pass on this information to our team.

August 08, 2019

Great PM visit As usual, very friendly, timely service. No problems, just get ‘er done. They even washed the car this time! (Doesn’t happen very often but appreciate More

by Gardenlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sackett
Aug 19, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 07, 2019

Just good service Friendly staff, cost always follows estimate, helpful in getting aftermarket parts. Beautiful welcoming waiting "room" with wonderful refreshments ava More

by Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Aug 08, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 05, 2019

On time excellent customer service Brought my 2019 Rogue for it's first scheduled service. I purchased this car at another dealer in another state. I was treated like a long time custom More

by ajflier2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 03, 2019

Replacing Bulbs and Getting a New Key for Subaru Outback Replaced bulbs & faulty passenger airbag component quickly. Gave quote on 4 new tires with alignment. Quickly programmed spare key but make sure bri More

by JKOZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 02, 2019

Great service! !! Knowledgeable, understanding, helpful in every way! Truly enjoy working with the staff especially Mickala! The service department is by far the be More

by lpboeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Aug 06, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 01, 2019

outstanding service I went in for an unscheduled oil change and the service was quick and efficient. I was impressed with the friendliness of service team! Thanks! More

by fwisniewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

August 01, 2019

Service Great service performed in a timely manner. Staff and service department were very friendly and also discussed purchasing a new vehicle with the sales More

by balexander5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Mickala VanDop
Aug 06, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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