My Auto Import Center - Service Center

Helped with pressure loss Cold morning and the tire pressure was down. Felt the car pulling to the left. Was sure it was due to the cold, but went through so many construction Cold morning and the tire pressure was down. Felt the car pulling to the left. Was sure it was due to the cold, but went through so many construction sites, I couldn’t rule out nail. Brought the car in, checked it over, put air in the tires, no nail, no pay, no problem More

Couldn't find the problem I have an intermittent problem with engine running very rough when I need power for passing and acceleration. My Auto couldn't find the problem. I have an intermittent problem with engine running very rough when I need power for passing and acceleration. My Auto couldn't find the problem. More

Needed a new windshield, from a stone in Kentucky,. Called Katie Brown, knowing glass is not Subaru's thing and she gave me there recommendation, Arnold's in Muskegon. Between them and Subaru, our 2016 Called Katie Brown, knowing glass is not Subaru's thing and she gave me there recommendation, Arnold's in Muskegon. Between them and Subaru, our 2016 Legacy, has a like new front window, and they further expedited the insurance paperwork. Thanks, Harold Porter More

Unscheduled oil change and tire rotation I showed up at around 3:00 in the afternoon without an appointment and asked for the above service. I ate popcorn and drank a complimentary bottle of I showed up at around 3:00 in the afternoon without an appointment and asked for the above service. I ate popcorn and drank a complimentary bottle of water in a comfy waiting area and used the very clean ladies room. After about half an hour I was on my way. My oil change punch card on my key ring had been punched as requested. More

I had to prove my oil change was under my warranty. Very disappointed, this is the second time I had to show my service warranty to avoid being charged. Can't understand why the service department woul Very disappointed, this is the second time I had to show my service warranty to avoid being charged. Can't understand why the service department would not have a copy of the service warranty. I had to pull it up on my phone from the last time I had to prove it. My oil change was October 16 at 3:45. Not seeing on my paper work who the person is that wanted to collect $91.00 from me. More

Oil change and winter tire swap I had a basic 5,000 mile oil change and my winter tires mounted on my wheels. While Eric is a great service manager and very helpful, my confidence wi I had a basic 5,000 mile oil change and my winter tires mounted on my wheels. While Eric is a great service manager and very helpful, my confidence with the technicians isn’t as high. Twice after an oil change, I have found oil on parts of my vehicle where it didn’t belong (first on the interior door panel and shift knob and this last time on the A pillar above my driver’s window) Regrettably, the oil on my A pillar caused staining on the paint that I cannot clean off. I sincerely hope the dealership can right this severe wrong. More

Excellent service by Eric, Heather, & Cassie. Also, the popcorn and waiting area make it enjoyable. Recommend My Auto to all my coworkers. My coworkers were saying by Eric, Heather, & Cassie. Also, the popcorn and waiting area make it enjoyable. Recommend My Auto to all my coworkers. My coworkers were saying they are "not happy" with Betten Auto service. Told them I would highly recommend buying a Subaru and Subaru service!! More

Decent Service - High Price The waiting area is nice. The time needed for the repairs was acceptable. The cost was very high (Over $85) for an oil change. Hard to recommend the s The waiting area is nice. The time needed for the repairs was acceptable. The cost was very high (Over $85) for an oil change. Hard to recommend the service center to friend with such high prices. More

Service I have always had excellent service at your business. This time...service was again excellent...but the female staff who was attending the oil change I have always had excellent service at your business. This time...service was again excellent...but the female staff who was attending the oil change stand was less than friendly and very inept at her job. More

Great Care The Audi service department fixed my problem and gave me a free loaner car while they worked on it. They were pleasant, helpful and fixed the right p The Audi service department fixed my problem and gave me a free loaner car while they worked on it. They were pleasant, helpful and fixed the right problem. Great job. More