My Auto Import Center - Service Center
Muskegon, MI
1,881 Reviews of My Auto Import Center - Service Center
Recall I recently had a recall letter that stated it may take up to 1 1/2 hours to fix. My Auto was able to get me a later appointment and I was in and out I recently had a recall letter that stated it may take up to 1 1/2 hours to fix. My Auto was able to get me a later appointment and I was in and out of there in just over a 1/2 hour! And they washed my car. I was barely able to crack open the book I brought. More
Great service Had my battery replaced. Service people were very courteous and my wait time was short. All my questions were answered and I felt like I was important Had my battery replaced. Service people were very courteous and my wait time was short. All my questions were answered and I felt like I was important to them. More
Snow tires installation Larry Ryan was very informative, reassuring and helpful. Also, I thought the video from your mechanic Brian was fantastic, truly educational and expla Larry Ryan was very informative, reassuring and helpful. Also, I thought the video from your mechanic Brian was fantastic, truly educational and explained very well. Videoing & sharing is a great idea. More
Thanks for great service! I took my 2019 Camry in for the 5,000 mile checkup. No appointment, quick service and free popcorn, coffee and pop. Very thorough inspection done. I took my 2019 Camry in for the 5,000 mile checkup. No appointment, quick service and free popcorn, coffee and pop. Very thorough inspection done. They didn’t automatically wash my car like some dealerships do but when I asked about it, they were happy to wash it and, unlike other dealerships who simply run it through a machine, they hand washed and dried it. More
New Tires. The staff was prompt and courteous. A very clean loaner was provided with the service. Start/stop was full analyzed for functionality. Vehicle was re The staff was prompt and courteous. A very clean loaner was provided with the service. Start/stop was full analyzed for functionality. Vehicle was returned as promised. More
Taking care of things My wife has a Sienna that she never enjoys taking it in to service simply because the dealership she went to never treated her well AND in many cases My wife has a Sienna that she never enjoys taking it in to service simply because the dealership she went to never treated her well AND in many cases did not fix the issue. One time, this other dealership had to take care of a recall item and completely trashed the interior of the vehicle with no apology or remedy. I suggested to her that I would take her vehicle to My Auto next time as this is where I always took my business vehicle and have always had great service and they listened to what my needs were. At My Auto, I believe they strive to have a culture of courtesy as well as talent which has always made me feel valued, and confident that my vehicles are getting the maintenance they need to remain safe and in top condition. Thank you to the entire team! More
Our Trust Factor continues to be High! Recently had our 2011 Nissan Altima serviced at 30,000 miles. This car has been a gem since we bought it new at this dealer. We appreciate the friendl Recently had our 2011 Nissan Altima serviced at 30,000 miles. This car has been a gem since we bought it new at this dealer. We appreciate the friendly, efficient service we receive at EVERY visit. We worked with Kris Assaby (very patient & answered all our questions) to ensure that we stayed within our budget & that the maintenance was finished in a timely manner. This dealership is certainly one of the best in our lengthy experience! More
Great! I found your staff to be highly. I had excellent service, very accommodating facilities! Love the popcorn😁. I would highly recommend your service I found your staff to be highly. I had excellent service, very accommodating facilities! Love the popcorn😁. I would highly recommend your service center to my friends! Thank you. More
Diagnostic I brought my Forester in for some diagnostic work and added a small bumper issue when I got there and they repaired my bumper and reviewed the diagnos I brought my Forester in for some diagnostic work and added a small bumper issue when I got there and they repaired my bumper and reviewed the diagnostic findings with me. Very friendly. More
Easy to do business with !. A visit to change oil turned into buying a new highlander in a few short hours. Although this purchase was not originally planned, the the purchase t A visit to change oil turned into buying a new highlander in a few short hours. Although this purchase was not originally planned, the the purchase turned out to be financially smart to make at this time thanks to a very accommodating staff. Our sales consultant, Shadric was excellent guiding us through the process. More