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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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November 21, 2019

Recall I recently had a recall letter that stated it may take up to 1 1/2 hours to fix. My Auto was able to get me a later appointment and I was in and out More

by crousej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a young lady and I think it was Heather?
Nov 21, 2019 -

My Auto Import Center responded

Thank you so much for your support and for sharing your experience with everyone!

November 21, 2019

Great service Had my battery replaced. Service people were very courteous and my wait time was short. All my questions were answered and I felt like I was important More

by jane53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 21, 2019 -

My Auto Import Center responded

Jane thank you so much for sharing your experience with everyone!

November 20, 2019

Snow tires installation Larry Ryan was very informative, reassuring and helpful. Also, I thought the video from your mechanic Brian was fantastic, truly educational and expla More

by JBELL1591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

November 19, 2019

Thanks for great service! I took my 2019 Camry in for the 5,000 mile checkup. No appointment, quick service and free popcorn, coffee and pop. Very thorough inspection done. More

by fewboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Smith
Nov 21, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

November 19, 2019

New Tires. The staff was prompt and courteous. A very clean loaner was provided with the service. Start/stop was full analyzed for functionality. Vehicle was re More

by Joesteff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Nov 21, 2019 -

My Auto Import Center responded

Thank you so much for giving Beth and our team the opportunity to earn your business!

November 18, 2019

Taking care of things My wife has a Sienna that she never enjoys taking it in to service simply because the dealership she went to never treated her well AND in many cases More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in Toyota Service (works with Larry)
Nov 21, 2019 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your service business!

November 18, 2019

Our Trust Factor continues to be High! Recently had our 2011 Nissan Altima serviced at 30,000 miles. This car has been a gem since we bought it new at this dealer. We appreciate the friendl More

by THEMIKELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Assaby
Nov 21, 2019 -

My Auto Import Center responded

We can not thank you enough for continuing to give us the opportunity to earn your business!

November 15, 2019

Great! I found your staff to be highly. I had excellent service, very accommodating facilities! Love the popcorn😁. I would highly recommend your service More

by catherinelucille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 14, 2019

Diagnostic I brought my Forester in for some diagnostic work and added a small bumper issue when I got there and they repaired my bumper and reviewed the diagnos More

by MIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 14, 2019

Easy to do business with !. A visit to change oil turned into buying a new highlander in a few short hours. Although this purchase was not originally planned, the the purchase t More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley
Nov 15, 2019 -

My Auto Import Center responded

Congratulations on the new vehicle and thank you for giving us the opportunity to earn your business!

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