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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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March 28, 2020

Love this place ..everyone fast friendly and very professional!!!! Called for appointment ....got in 40 min later!!! Best customer waiting room ever...two or three big flat screens ....a massage chai More

by heartflips
Recommend Dealer
Yes
Employees Worked With
The group as a whole
Apr 01, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

March 27, 2020

Very good The video was great. Technician Checked the car over and sent a very good review for what The car will need in the next few miles. More

by BLWHALEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Dillree
Apr 01, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

March 24, 2020

1st visit to this dealer after moving into the area. Professional, courteous, and friendly. I'll drive the 85 miles for regular service to use this service department again. More

by tombraun31
Recommend Dealer
Yes
Employees Worked With
Beth
Mar 26, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

March 24, 2020

Excellent service Very pleased with the service provided by My Auto Group. They diagnosed and fixed a problem that had kept my daily driver parked for a month at anoth More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth & Britany
Mar 26, 2020 -

My Auto Import Center responded

Thank you for sharing your experience with everyone! We are glad to hear that they were able to resolve your issue.

March 24, 2020

First time using the Express lube For a vehicle other First time using the Express lube For a vehicle other than my tundra.. I was very pleased with the fast friendly service and pleasant waiting area. More

by david.gonzalez1963
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Mar 26, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

March 23, 2020

Low air in tire light Always a pleasant experience at your place. Comfortable and friendly. Our alert came on about low air. Stopped in and it was taken care of promptly More

by seelarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch the guy's name!
Mar 24, 2020 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for trusting us with your business!

March 20, 2020

I found oil on my garage floor .under my Outback. Concerned I called at 8am & My Auto squeezed me in for appointment at 1:15p. They inspected my vehicle, documenting with a video they sent me, showin More

by lmlenich
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gressett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

March 16, 2020

Audi Service So appreciated the video I received via text message from the service department as they were going over my car to determine how to fix/solve the prob More

by ATMUEHLBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth, Audi Service
Mar 24, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

March 15, 2020

3 recalls They did a fine job, said it would be 2 hours & it was no longer not less. I was pleased. I was suppose to ask about why my reminder of a door is ope More

by kseptrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who took care of me, very nice.
Mar 24, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone! If you give our service department a call at 888-698-2110, they can look into this issue for you.

March 11, 2020

Appalled with price of oil change $100.00 is ridiculous. I called 2 other places they charge $45.00 for synthetic oil. I wont be back More

by bbotin
Recommend Dealer
No
Employees Worked With
Heather Mattice
1.0
This rating includes all reviews, with more weight given to recent reviews.
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