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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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April 16, 2020

Heather & the team have always given excellent service. Heather & the team have always given excellent service. They made this one very easy & despite the obstacles in our world today. Thank you!tvery More

by sbec141849
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

April 14, 2020

Great service! Took 30 minutes to get done. Always friendly. Even forgot bag, attendant called me back right away to tell me. Drove through to pick up! More

by RDAVEY4590
Recommend Dealer
Yes
Employees Worked With
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

April 05, 2020

Called and made an oil change appt over the phone told it wasn’t busy so made a 1:30 appointment. Got there at 1:15 and 2.5 hours later I was pulling out of the garage. The time spent waiting was unaccepta More

by JOE_JAENICKE
Recommend Dealer
No
Employees Worked With
Heather Mattice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

My Auto Import Center responded

Hello Joe, we are very sorry that your appointment took longer than expected and apologize for any inconveniences that this has caused you. We hope that you will give us the opportunity to earn back your business in the future.

April 04, 2020

Quick service The check engine light came on in my 2010 VW Tuareg. I called Monday morning 3/30/20. They got me in & out the same day. The problem & solution explai More

by edeckelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 08, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

April 03, 2020

Fast, expertly done I asked to have something else checked out. They were fast and honest. A nice way to do business! I trust the workers and staff. More

by DAMM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe the name was Eric, but I am not sure
Apr 03, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

April 03, 2020

Great service They picked up and delivered the car. This saved us having to sit in the waiting room during the pandemic. Appricated the effort. Car was returned cle More

by bill.blessing2955
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone. All handled by phone.
Apr 08, 2020 -

My Auto Import Center responded

Thank you for trusting us with your business and for sharing your experience with everyone!

April 02, 2020

my first oil change and maint. check. made an appointment and about an 1/2 hr. to get it in. 1/2 hr. to do the work. so about an hr. total. More

by r_pickard58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the gentleman at the sevice desk.
Apr 03, 2020 -

My Auto Import Center responded

Thank you for trusting us with your business!

April 01, 2020

Fast service with a smile!The waiting room was clean. They serviced my car efficiently and then cleaned the steering wheel and interior after they were done! More

by ms6913
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

My Auto Import Center responded

Thank you for trusting us with your business and for taking the time to leave us a review!

April 01, 2020

They provided great customer service! Very prompt, professionally and friendly. Would highly recommend them for vehicle servicing and maintenance.Scheduling an appointment was super easy . More

by emanichols
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone!

April 01, 2020

Well taken care of even during this difficult time. Kept me informed, was open with discussing my car’s needs. Greatly appreciated very, very much More

by LYNMIE
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 03, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

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