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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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May 01, 2020

not welcoming I dont want to discount the current pandemic situation, but felt like I was an inconvenience with not even a hello, we'll be right with you. In once More

by kjprielipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
didn't catch the names and don't see any in the above, so I just noted my sales person., Keegan Eckert
May 01, 2020 -

My Auto Import Center responded

Hello, we are very sorry that you had this experience. Our customers are very important to us and creating a positive experience for our customers is a top priority. We will be sure to have a talk with our team and hope that you will give us the opportunity to earn back your business in the future.

May 01, 2020

Fast, Friendly, Excellent Service I went in before the COVID-19 shut down for an oil change and tire rotation for my Subaru Forester. I was greeted right away and they took my vehicle More

by annakmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

My Auto Import Center responded

Thank you for sharing your experience and for giving us the opportunity to earn your business!

May 01, 2020

The two gentlemen at the Subaru service desk were amazing, friendly, and professional. They are what keeps customers like myself coming back with our service needs. Thanks guys, awesome job!!! More

by frantz1
Recommend Dealer
Yes
Employees Worked With
Steve Devries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

My Auto Import Center responded

Thank you for trusting us with your business and for sharing your experience with everyone!

April 30, 2020

Quick CourteousExcellent They go the extra mile to Quick Courteous Excellent They go the extra mile to make sure the customer is happy with their purchase. They let you know quickly if your deal More

by rthannie1959
Recommend Dealer
Yes
Employees Worked With
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Shadric Hawley
May 01, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

April 27, 2020

Quick, efficient service Had some warranty work done. Scheduled for 1.5 hours, but took less time than that. Spacious waiting area, plenty of space for people to spread out. More

by KEITHEOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

My Auto Import Center responded

Thank you for sharing your experience and for giving us the opportunity to earn your business!

April 27, 2020

I was in and out very quickly, showroom was very clean. Everyone greeted me with a smile. I trust my car at the dealership and will always take it there. More

by ruthanne_b
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
May 01, 2020 -

My Auto Import Center responded

Thank you for sharing your experience and for giving us the opportunity to earn your business!

April 24, 2020

On time & in and out very fast. I always go out to them for service and they do a good and fast job. When I have questions they have the answers I need. More

by ctkeno65
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

My Auto Import Center responded

Thank you for continuing to trust us with your business!

April 24, 2020

Depend on these guys for the best. As always I am well pleased with the service, care, and hospitality. Please open a dealership in Holland. We need you over here. Thanks everyone. More

by elvisebels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I was helped by.
Apr 27, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

April 23, 2020

Quick and right I just had to come in for the replacement of a small part on the back of the seat. This was a warranty issue and it was done quickly and properly. I w More

by brettharkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley
Apr 27, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business! Was there anything that we could improve upon to give you a five-star experience?

April 17, 2020

Was impressed on well I was treated. I do think $40 for new wipers is a little expensive. With the new social distance they were on top of it More

by LANCE25
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

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