My Auto Import Center - Service Center

Needed new battery. Original battery died. Maybe because it sat for 5+ weeks as the governess wanted. New battery with 30 month warranty. New battery installed almost Original battery died. Maybe because it sat for 5+ weeks as the governess wanted. New battery with 30 month warranty. New battery installed almost right away. More

Very satisfied! Anytime I bring my vehicle in for service, the staff is always polite, courteous, and helpful. The services completed on my vehicle was done timely. Anytime I bring my vehicle in for service, the staff is always polite, courteous, and helpful. The services completed on my vehicle was done timely. More

Outstanding customer service, best experience ever! Eric Nash, and all the other service personnel radiate exceptional customer care, which is what keeps customers coming back. Nash, and all the other service personnel radiate exceptional customer care, which is what keeps customers coming back. More

Useless. Mechanic mocked in writing what the issue was with the vehicle. Recommended a $250 repair. Which did absolutely nothing to correct the problem. Waste of money and vehicle still looks like a m with the vehicle. Recommended a $250 repair. Which did absolutely nothing to correct the problem. Waste of money and vehicle still looks like a mosquito fogger when you start the ignition More

Great! Purchased and had service provided on three new Toyota vehicles since 2007 and have been very happy with the the entire process so far. Thanks! Purchased and had service provided on three new Toyota vehicles since 2007 and have been very happy with the the entire process so far. Thanks! More

employees have always been nice. I love the waiting/gaming room always passes the time quickly even though it doesn't take long! I will be coming in this week for an oil change, see you soon. waiting/gaming room always passes the time quickly even though it doesn't take long! I will be coming in this week for an oil change, see you soon. More

Very friendly and professional staff that always make it a pleasure to stop in for any repairs or maintenance. They are Informative and thorough without being pushy.Top notch! Thanks a pleasure to stop in for any repairs or maintenance. They are Informative and thorough without being pushy.Top notch! Thanks More

Service Manager noted error in 2016 Impreza Owners Manual re Dealer ability to alter ”immobilizer” factory settings after purchase of additional “flat” key. Suggested inaccuracy be brought to Subaru NA atten re Dealer ability to alter ”immobilizer” factory settings after purchase of additional “flat” key. Suggested inaccuracy be brought to Subaru NA attention and change be made. More

It’s always a pleasure! The folks there are helpful and ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me know what’s going on, or tells me it’s done. They all are a good group!! Sheri Saylor More

Air Bag Recall This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc We This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc Went to Muskegon they have a nice facility My wait wasn't too bad. I didn't have option of going else where as I have no other transportation. Got some paperwork done. Watched many people come in and learn about their new Subaru Talked to a nice man about his wife having to have one. He has an Impala from 1998 in mint condition and thought she could do well with something similar . I mentioned his car was wheel drive and in Michigan winters it is nice to have all wheel drive and not have to worry if his wife would be stranded some where. in 1998 those care were heavy and putting weight in trunk could go through most anything. Not like that anymore. I am on my second Subaru Forester. I put 300,000 on my first. Gave it to a charity in GR and they fixed up and gave it to a family who needed a car.... My service was just before the Covid19 More