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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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January 31, 2023

Great customer care enjoyed being there went out of there way to make sure my need were met and great communication on my vehicle needs More

by daves0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 31, 2023

The dealership, sales and service department personnel are friendly, keep you informed and service is performed in a timely manner. Clean dealership waiting area and enjoy working with the personnel. More

by pvandenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 30, 2023

The service is quick and efficient but extremely expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. More

by JFB7393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Feb 01, 2023 -

My Auto Import Center responded

Thank you for the review! We’re sorry to hear that you feel that way about our pricing. If you have any questions or concerns about our pricing and would like a Service Advisor to reach out to you, please let us know. We appreciate you trusting us with your business!

January 30, 2023

Always clean, friendly, helpful and knowledgeable staff. The service is easy to schedule and performed promply. More

by arichter1966
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Budy
Feb 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 28, 2023

Thank you, I appreciate the personal service you provide. !. Heather explained what was found, recommendations and a plan for spring. More

by PSHAFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Jan 30, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 26, 2023

Very courteous and helpful. Advised us on services that should be done and did them same day. More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 26, 2023

Service went smooth and efficient, I was in a rush and they accommodated my needs. More

by DHITE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

January 26, 2023

Awesome crew met me at the door of service… exceeded my expectations in every way I did not need to do this in 25 words More

by JCLIFFBOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 30, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 25, 2023

Everyone is very friendly in the service department. The actual service takes just a short time and they do a great job. Very happy with my service at My Auto Imports. More

by bhooker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Marciniak
Jan 25, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

January 25, 2023

My car wasn’t serviced despite being left at the dealership. I made arrangements for a ride to and from the dealership, left my keys in the car, and when I arrived no work had been done. When I made More

by heather64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Kasper
3.0
This rating includes all reviews, with more weight given to recent reviews.
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