Music City Honda

Just one bad day Fairness dictates that I tell of all my good experiences with Music City Honda. In fact I’d never had a bad one before. I bought my Accord their in ‘0 Fairness dictates that I tell of all my good experiences with Music City Honda. In fact I’d never had a bad one before. I bought my Accord their in ‘07; used the dealer for maintenance and repairs. Went on 7/29 for oil change. Made an appointment for 1 pm. Arrived 15 minutes early. They took me in straight away. Told me it would be an hour and a half for the work. Seemed like a long time. One hour and fifty minutes I politely inquired about progress. Thirty more minutes I was told car was ready. My advisor apologized and said he had gone to lunch and another advisor was supposed to take care if it. He knocked ten bucks off bill. Love Honda’s; not now a fan of this dealer. Felt like employees quit caring about customer about a year after Trickett sold to Honda. Won’t return. More

Dealership Rep. Collin Elliot was very professional and helpful when we entered service department. Work was completed in timely manner. All questions about service Collin Elliot was very professional and helpful when we entered service department. Work was completed in timely manner. All questions about service rendered to vehicle were answered. More

Deal w Service Rep CLINT CLINT IN SERVICE WAS EZ GOING & FAIR NOT GOING TO RIP YOU LAST YEAR ANOTHER MUSIC CITY SERVICE MAN GOT ME FOR 800bucks for 4 GOODYEAR TIRES WHICH CLINT IN SERVICE WAS EZ GOING & FAIR NOT GOING TO RIP YOU LAST YEAR ANOTHER MUSIC CITY SERVICE MAN GOT ME FOR 800bucks for 4 GOODYEAR TIRES WHICH I WAS REIMBURSED FOR 800 BUCKS FOR 4 NEW GOODYEAR TIRES & INSTALLATION FOR MY 2014 HONDA ACCORD WAS NOT HONEST IN MY OPINION... More

Had standard service completed Had standard service performed in a timely manner. Am satisfied that everything was performed in a professional manner. I wish this dealership would n Had standard service performed in a timely manner. Am satisfied that everything was performed in a professional manner. I wish this dealership would not move to their new location. More

Great Music City boys were great to work with and everything went smoothly! Christian did a great job explaining to me ! Most of the guys were Vets like me Music City boys were great to work with and everything went smoothly! Christian did a great job explaining to me ! Most of the guys were Vets like me so go give them some business y’all! Dan—USMC More

CRV replace Sales staff works to make the deal for the customer. Everything as agreed to. A little slow when it comes to the financing process and it drags out th Sales staff works to make the deal for the customer. Everything as agreed to. A little slow when it comes to the financing process and it drags out the process More

Fast service and thorough I am always treated well. They are very thorough and his explanation of what was done and what the cost would be is clear. They are very courteous as I am always treated well. They are very thorough and his explanation of what was done and what the cost would be is clear. They are very courteous as an entire staff and this dealership gives excellent customer service. More

Service satisfaction Clint and the entire service team provided a most satisfying experience. From the excellent transport service to the review of the finished job, I hav Clint and the entire service team provided a most satisfying experience. From the excellent transport service to the review of the finished job, I have nothing but praise. More

Morgan went above and beyond to help me with my Honda Ridgeline today. Had a major problem with the abs module and she help with pricing and getting the pro went above and beyond to help me with my Honda Ridgeline today. Had a major problem with the abs module and she help with pricing and getting the problem solved. Thanks for your help Morgan! More

Exceptional Service I’m always impressed with the level of service I receive. The entire staff is friendly and the priority of the customer is number one. Robert helped m I’m always impressed with the level of service I receive. The entire staff is friendly and the priority of the customer is number one. Robert helped me today and has in the past. He’s truly an asset to the company. Loyal customer More