Music City Honda

Great experience with used van purchase Professional. Timely. Great vehicle. Definitely recommend using this dealership. Thank you For making our car purchase a wonderful experience. Best wi Professional. Timely. Great vehicle. Definitely recommend using this dealership. Thank you For making our car purchase a wonderful experience. Best wishes as you continue to provide great service. More

Friendly and attentive I brought my Honda Accord in to diagnose and repair item causing fuel fumes. I had a very pleasant experience. Dustin Johnson was excellent. He went a I brought my Honda Accord in to diagnose and repair item causing fuel fumes. I had a very pleasant experience. Dustin Johnson was excellent. He went above and beyond to assist me. He worked with my insurance company and this saved me significant expense.. The fuel line was not in stock and this added a significant delay to the service cycle, but Dustin made sure that I was updated at all times.. More

New Car Friendly sales staff and seemed to work out a good deal and tried to make sure we were happy. Good details given on using vehicle. Friendly sales staff and seemed to work out a good deal and tried to make sure we were happy. Good details given on using vehicle. More

Oil change and tire rotation Every time I go to Music City Honda to have my Honda maintenance done, the service is great. Peyton was very nice and he explained what the codes me Every time I go to Music City Honda to have my Honda maintenance done, the service is great. Peyton was very nice and he explained what the codes meant on my instrumen panel. I don't live in the area but I always travel to get the routine maintenance done at Music City Honda. More

not honest on what was wrong with my car I took my 2007 Honda Accord in on August 24, 2019 for oil change and I also ask for multi-point inspection. I was in for a surprise. I knew my batte I took my 2007 Honda Accord in on August 24, 2019 for oil change and I also ask for multi-point inspection. I was in for a surprise. I knew my battery needed replacing but I declined for them to replace because it was still under warranty from where I bought it. They pointed out I had oil leak and needed oil pan gasket price tag $275..04, power steering pump replacement $1,025.66, alternator replacement $725.64. This is parts and labor. I declined the service and afterwards went got my replacement battery and just today went to Carl Woods Garage in Nashville. Guess what the only problem they found iI needed was some power steering fluid added. That is all. Like my dad said always get a second or third opinion. I knew in my heart what Music City Honda quoted me was wrong. I will never take my vehicle their for repair again. More

Waited 2 hrs for nothing. When I checked my car in for a flat tire repair I told the check-in tech I had fa lat tire due to a nail and it probably needed plugged. She said it w When I checked my car in for a flat tire repair I told the check-in tech I had fa lat tire due to a nail and it probably needed plugged. She said it would take long. Nearly two hours later I was told my car was ready. When I walked to my car I saw the spare had not been removed so I asked why they hadn't put my repaired flat on my car. I was told they (all car dealerships) don't/aren't allowed to do plug repairs on flat tires. Why in the world wasn't I told that when I checked in and told the tech I had a flat due to a nail and it probably needed plugged. More

Paid off my previous car loan to help get me in another Zach helped me find exactly what I was looking for. Shared previous cars and stories and put me in something more reliable. They paid of my current ca Zach helped me find exactly what I was looking for. Shared previous cars and stories and put me in something more reliable. They paid of my current car loan and helped me along the way. More

Service I took my car to music city Honda for service, oil change, filter replace, and tire rotation. They did an excellent job. The staff is always courteous I took my car to music city Honda for service, oil change, filter replace, and tire rotation. They did an excellent job. The staff is always courteous and helpful More

Battery ready to explode Dustin work in the service department was nice and help me to get everything ready no problems, he was ready to listen and replying with a professiona Dustin work in the service department was nice and help me to get everything ready no problems, he was ready to listen and replying with a professional answer and keep me up date and got the mechanics to explain the issues that was nice of him Thank you Dustin for the job well done Wilbert Centeno customer I be back More

Quick service They gave me a time table for the service and that is exactly what they delivered. And as a busy person this is important. They also told me what wa They gave me a time table for the service and that is exactly what they delivered. And as a busy person this is important. They also told me what was needed and not push anything extra to earn more. More