Music City Honda

I am not typically a review writer but had to take the time to write one here...I had a wonderful experience with everyone at Music City Honda in purchasing my new Honda Odyssey. Charlie was amazing throu time to write one here...I had a wonderful experience with everyone at Music City Honda in purchasing my new Honda Odyssey. Charlie was amazing throughout the process -- knowledgeable, kind, and personable. The company was extremely fair, forthright, and more than reasonable in its dealings and the purchase process was actually joyful, not something one can always say about the car purchase process. The company was a bit of a drive for me and I would start there all over again for my next purchase. So glad I went there! Highly recommend. More

I purchased a new Honda CR-V from Music City Honda this month and would highly recommend this dealership. I was very pleased with the extremely personable and knowledgeable sales person, Cheyenne Moon. I month and would highly recommend this dealership. I was very pleased with the extremely personable and knowledgeable sales person, Cheyenne Moon. I had been researching several different cars and decided on my (second) CR-V because the experience was so pleasant. Cheyenne showed me how to use some of the features and followed up with texts and phone calls to ensure I was comfortable using all the new features. More

We bought a car from Music City Honda yesterday and we can't recommend this place enough. Sandra Hastings and Donnie Hunan provided the best service. the whole process was smooth and they went above and b can't recommend this place enough. Sandra Hastings and Donnie Hunan provided the best service. the whole process was smooth and they went above and beyond to help us in any way they could! 10/10! More

disappointing Brought my Pilot in for oil change. I decided to investigate a 2021 pilot. Grossly underestmated the value of my trade , according to KBB and Manheim Brought my Pilot in for oil change. I decided to investigate a 2021 pilot. Grossly underestmated the value of my trade , according to KBB and Manheim auction. Be cautious and do your homework 1st Written by a car dealer More

If you’re looking for a new Honda or you want to trade in your car, just go there and ask for a guy called Andrew perry this Guy will provide you with a best service. your car, just go there and ask for a guy called Andrew perry this Guy will provide you with a best service. More

Worst experience ever buying a car. They changed the sell price after before sending to Ally and will not give me a bill of sale sell price after before sending to Ally and will not give me a bill of sale More

Service ws great. I had a good experience with my recent service visit. I called to make an appointment an they were able to work me in quickly. The service was done I had a good experience with my recent service visit. I called to make an appointment an they were able to work me in quickly. The service was done quickly and correctly. More

Poor customer service It's unfortunate to write a poor review on something that could have been worked out. I purchased a 2018 vehicle at Music City Honda, and the salesper It's unfortunate to write a poor review on something that could have been worked out. I purchased a 2018 vehicle at Music City Honda, and the salesperson left the dealership shortly afterward. I did not receive a second key fob from him at the time I purchased the vehicle and was not even aware there was not a second one until I was leaving and out the door. They will not provide me with one because there was nothing in the paperwork to specify that I was to receive another one. I've spoken to many people now at the dealership, but the person I wanted to talk with refuses to return my call: the manager, James Poole. I will not refer your business to my friends even though I like my car. This seems like a very small expense to a large dealership and a gesture of good faith to ensure everyone is happy with their purchase. Again, it's just regrettable that such a seemingly small item would get in the way of an otherwise pleasant experience. More

service review People were friendly. I was taken in right away and the work was done in a short period of time. The new building is 100 times nicer than the Madiso People were friendly. I was taken in right away and the work was done in a short period of time. The new building is 100 times nicer than the Madison location and it is more convenient for me More

Good Experience Nice very new dealership. Buying any car is a painful tedious experience. This is as good as it gets. Think I got a reasonable deal on the new Pass Nice very new dealership. Buying any car is a painful tedious experience. This is as good as it gets. Think I got a reasonable deal on the new Passport but left money on the table. That is purely my fault. Salesman was good and knowledgable about their product. Would recommend Dreu Fowler. He is a good salesman. Negotiations and pulling all things together, signing paperwork and financing took too long, but I was in the dealership on a holiday and they were busy. Would recommend this dealership if you are interested in a Honda. We will have to see how service works...but I have confidence that all will be ok. More