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Music City Honda

Mt. Juliet, TN

3.1
477 Reviews

88 Belinda Pkwy

Mt. Juliet, TN

37122

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Showing 477 reviews

December 29, 2017

No communication Just a little confusion we didn’t past Marta inspection. Took it to be fixed it was still didn’t past Marta. No communication Honda More

by Sambo62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a woman in service area
December 28, 2017

Awesome dealership and people Loved the experience! Richard and team were great! Was fast and showed me everything I needed to know about my new car—will definitely go back. More

by Jkholden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Rocha
December 28, 2017

I’ve owned over 30 cars in my 50 years on the planet ...90 percent of those having been purchased from a dealer. This was, hands-down, the worst experience I’ve had at any dealership...ever. Phone ca More

by Maduro1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used Sales managers, Marty Pollock
December 27, 2017

No more Apple Gang I bought a new Honda Accord at Trickett Honda in 1996 and used their Apple Gang $10 oil change several times thereafter. When the dealership was sold More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not Sure
December 21, 2017

Service call People were great. Time it took to have a window motor repaired exceeded theee hours. Also had a steel alloy wheel looked at. The chip that looked a l More

by Smilinface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
September 09, 2017

Went out of their way to get a traveler back on the road. I was traveling through on a long road trip with my 2012 Honda Pilot and had power issues. They took me in immediately, found a serious problem that t More

by Fred J. York
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert S. and Stephani Houser
August 02, 2017

Bad experience My purchase went fine, but the paperwork had to be redone. Not a huge deal, but then 2 weeks later I was contacted that other paperwork was missed. More

by Mjtf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
July 21, 2017

The BEST experience anyone could ask for! The BEST experience anyone could ask for, from beginning to end! Macy was incredible! I live in Jacksonville, FL and had been searching for my dream More

by Addie H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Macy
June 12, 2017

Awesome Customer Service! I am a repeat customer at Music City Honda. Archie Becquet is the service manager there. I was so impressed when I got there just before they closed t More

by Debbie Shankle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie, Troy, Bubba, Reed Trickett
May 25, 2017

Bait and switch, damaged vehicles and fishy financing I did not have a good experience here. Price on the new car was ok...but it was damaged by them in-between our viewing and completing the paperwor More

by Joshua Matthew
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hayden Moore
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